Some hits are arriving into the Canister

The Canister Status report provides detailed information on the active and completed sessions stored in the Canister, as well as indexing operations.

• See Canister Health.

IF: If an incomplete set of hits is arriving into the Canister, then there may be a problem in how the Portal application is communicating with the Canister machine or the database.

• Data from the Canister may not be surfacing in the Portal reports.
• Data in the Canister may not be collected, aggregated, and inserted into the Discover databases. See Reviewing Data Collection Events and Logs.

Then, there's something wrong with the Portal application talking to either the Canister machine or the database. *Not as frequent