Showstoppers
If you have error conditions or significant performance problems in any of the following Discover components, do not proceed with the upgrade prior to resolving these issues.
- Discover Reference Utility
- Before you upgrade, you should verify that your reference values are properly configured and are appearing as expected in reports.
- ResultSet Extractor Service
- To verify operations of the RSE Service, analyze a session segment that contains many sessions.
- Data Collector must be able to complete collections.
- To verify operations, select the Collector Statistics tool when the Canister/Indexer is selected in the Portal Management page.
- Verify Customer Support issues
- If you have any open Customer Support issues, it is a good practice to verify with Customer Support that they do not impact the upgrade.