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Configuration
Configuring Unica Discover involves setting up and managing Discover user authorization and configuring Discover server components and services that process captured data.
Unica Discover Event Manager Manual
Manage Events - Dimensions Tab
Through the Discover Event Manager, you can specify data dimensions to track metadata associated with an event. They can be considered the contextual data captured at the moment of event execution.
Global Controls for Managing Dimension Data
Scheduling

Configuration
Configuring Unica Discover involves setting up and managing Discover user authorization and configuring Discover server components and services that process captured data.
- Unica Discover Configuration Manual
- Unica Discover Event Manager Manual
  - Discover Event Manager
    Unica Discover Event Manager provides the user interface for defining the event objects used to monitor your visitors' sessions. Here you can configure the events, hit attributes, dimensions, session attributes, alerts, and deviations to monitor customer success and struggle with your web application.
  - Getting Started with Discover Events
    Discover events provide the mechanisms for monitoring mission-critical metrics and other indicators of your web application's performance, including software errors, failures to complete transactions, customer struggles, and more. Through Discover events, IT staff, business managers, and executives can keep tabs on critical aspects of the overall customer experience.
  - Manage Events - Events Tab
    Through the Events tab in the Discover Event Manager, you can define, edit, test, and organize events to monitor specific conditions in your visitors' sessions. Discover events provide a flexible and powerful mechanism for tracking at the most granular level what is happening during a visitor's session.
  - Manage Events - Hit Attributes Tab
    When processing hit data, the Discover event engine searches each hit for patterns of text. These patterns can signify an event of interest, such as the occurrence of the word Sorry in the response, or can bracket a text string of interest, such as the value of a form field. These patterns can be explicitly specified or can be defined using the start and end tags for which an event should look when evaluating a condition or setting a value.
  - Manage Events - Dimensions Tab
    Through the Discover Event Manager, you can specify data dimensions to track metadata associated with an event. They can be considered the contextual data captured at the moment of event execution.
  - Manage Events - Session Attributes Tab
    A session attribute is a pre-defined variable that is persistent throughout the life of a Discover session. Session attributes may be used to store various data that may be referenced by events at any point during the session.
  - Manage Events - Alerts Tab
    Through the Discover Event Manager, you can define alerts that are triggered based on Discover events or Anomaly Detections. When threshold values are detected in the related event or Anomaly Detection, an alert is generated and delivered in the appropriate format to the designated recipients.
  - Manage Events - Anomaly Detection Tab
    Through the Discover Event Manager, you can indicate the events, dimensions, and ratios whose variations you wish to track over time. Through the Anomaly Detection tab, you can track the metrics that are major anomaly detections on your site.
  - Manage Events - Import-Export Tabs
    Through the Import and Export tabs, you can export a set of selected event definitions and all supporting data objects from your current system and import a set that has been exported. Import/export controls enable the easy migration of event definitions from a development environment to testing and staging environments.
  - Event Tester
    Integrated into the Discover Event Manager, the Event Tester enables you to test active events and hit attributes, even if they are saved in draft mode, against sessions that you upload to the server. This integrated tool provides a quick method for validating the event objects you define before you deploy them into the live transaction stream.
  - Advanced Mode for Events
    In Advanced Mode, you can review and modify the actual JavaScript™ function that is called to process the event.
  - Event Administration
    The section provides an overview of how events are initially installed and stored in the database and later updated based on changes in the Discover Event Manager.

Scheduling

The trimming process can take a long time, especially if there is a high volume of reporting data to update. It should be defined to be run during off-peak hours.

In particular, the URL (Normalized) dimension that is provided by Discover can generate a high number of values in a short period of time, and since it appears in various performance reports that are provided by Discover as well as any user-defined reports referencing the dimension, trimming of the dimension can require a great deal of updating of the report data, which is resource-intensive.

Note: Discover recommends scheduling the dimension trimming to occur as early as possible during the evening, after Discover users are no longer heavily using the system and after the Scheduling Service cycled all services.

An early scheduling ensures that other processes scheduled for off-peak hours, such as scorecard calculation and scheduled reports delivery, can use the most up-to-date dimension values.
For more information about cycling services, see "Configuring the Scheduling Service" in the Unica Discover Configuration Manual.

Note: While the Data Collector trims dimension values, report data is not updated from the Canisters. As a result, any scheduled reports that are configured to be run while the dimension trimming is occurring may have incomplete data. Report data is not updated until the next scheduled run of the Data Collector.

In the Data Collector setting of the Unica Discover Settings category of the Portal Management page, you may configure the following settings to define the scheduling of dimension trimming:

Setting: Description
Dimension Trimming - Time of Day: The time of day when the Data Collector run occurs to trim dimension values.
Note: Discover recommends scheduling dimension trimming as early as possible after Discover users are no longer using the system for the day.
Dimension Trimming - Day of Week: Day of week to run the dimension trimming. This setting does not apply to daily trimming operations.
Dimension Trimming - Frequency: How often dimension trimming occurs: Daily, Weekly, or Monthly.

See "Discover Settings" in the Unica Discover Administration Manual.

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