Replay Server

The Replay Server is the core of Replay, which allows Discover users to replay captured sessions through their browser.

In smaller Discover user communities, only one Replay Server is required. However, if you are noticing performance impacts in Replay, you may need to create additional Replay Servers in your Discover environment to balance the load of delivering simultaneous replays to Replay users.

  • See "Configuring the Replay Server" in the Unica Discover Configuration Manual.

The following commands are available for the Replay Server.

Table 1. Replay Server
Icon Command Description
Ping Server Ping the server to test connectivity. See Ping Server.
Server Stats Collect and display statistics from the Replay Server.
Note: After stats are displayed, click the Calendar tool to display stats from other dates. The other links are provided from Search Server and do not affect the displayed Replay Server stats.
Renderer Control Stats Collect and display statistics from the active renderers for the server.

To configure replay rules for the replay server, click Rules in the toolbar.

Note: You can configure replay rules only on the master Replay Server, which provides rules to all slave servers.

The Replay Server has the following properties:

Property
Value
Active
When set to Yes, the Replay Server instance is active and able to serve sessions to Replay users.
Note: A master Replay Server is required. You cannot disable the only Replay Server in your environment. If you have multiple Replay Servers and disable the master, the Portal automatically designates another Replay Server as the master.
Master
When set to Yes, the Replay Server instance is designated as the Master Replay Server.
  • One and only one Replay Server must be designated the Master server.
  • See "Configuring the Replay Server" in the ® Unica Discover Configuration Manual.
Display Name
The label used to identify the server.
Host Name
The DNS name or IP address of the Report Search Server. This value must be able to be resolved by the server that hosts the Portal. A valid non-blank value is required.
Port
The port on which the Replay Server instance listens to the Portal. Default is 38000.

For advanced configuration of your replay server, contact your account representative or Professional Services.

Enable Proxy Server Authentication
If the Replay user is behind a proxy server that requires authentication to connect to the outside, you can supply a username and password that Replay uses automatically when contacting the proxy. For example, Proxy Server Authentication for Replay Server.
Enable Proxy Server Pre-Authentication
The above setting uses a static set of credentials. With this setting, Replay makes a request through the proxy via the supplied URL before the session is loaded. With this authentication method, users only provide their credentials once, which the browser remembers, as opposed to multiple times when the session loads due to parallel HTTP requests. When enabled, enter the URL to the image database in the provided textbox.
Only Replay Pages in White List
When enabled, this setting configures Replay Server to replay only the URLs that have been added to the white list for the specified domain.
Direct Replay URL Lifespan (Days)
This setting controls how long links into Replay are active after they are generated. When using the Email Link or Copy Link functionality within Replay, the Portal generates a unique session ID for access via Replay. This ID has an internal lifespan tied to the session, which is controlled by this setting.
Session Merge Timespan Radius (Hours)
When session merge is enabled for Browser-Based Replay, you can specify the number of hours in front of and behind a session fragment in which to search for other fragments in the session.
Session Merge Search Servers
When session merge is enabled for Replay, you can select the servers across which search server searches to find and assemble session fragments into a complete session.
  • To search across all available servers at the time of replay, click the All Servers checkbox. If the list of servers changes, any newly added servers are automatically selected for searching for session fragments. Session merge for Replay is enabled at the user group level.
  • See "User Administration" in the Unica Discover Administration Manual.
  • See "User Administration" in the Unica Discover Administration Manual.