Portal Logs

In the Portal Management page, the Logs section displays the different types of logs created by both the Portal and the Data Service. Each section has its own layout and UI.

About this task

  • Logs that are displayed in the Portal are extracted from and maintained in the database.
  • Logs available for download are typically stored as log files on the selected Discover server.

When downloading log files larger than 5MB, the following error may be displayed:


Data file exceeds the maximum file size.

These log files must be acquired directly the appropriate directory of the server where they are maintained.

To access the Portal logs:

Procedure

  1. Login to the Portal as an administrator.
  2. From the Portal menu, select Discover > Manage Portal.
  3. The Portal Management page is displayed. In the left panel, click Logs.
  4. Select the type of log to display.
  5. In the right panel, you can filter the displayed log using the following drop-downs:
    Drop-down
    Description
    Filter
    Display only the log messages for the selected filter.
    • To display messages from all logs for the selected log type, select <All>.
    Type
    Displays only the messages for the selected logging level.
    • To display all log messages for the selected log, select <All>.