Administering Unica Discover involves configuring and integrating the Unica Discover client framework with your web applications or mobile native applications, installing and administering the databases used by Unica Discover, defining event objects and configuring events, hit attributes, dimensions, and other object attributes used by Unica Discover to monitor mission-critical metrics of your web application's performance.
This section contains administration topics for managing the Discover Portal and features available through it.
In the Discover Servers area, you can review all available Discover servers, which may include Unica Discover Transport Servers, Unica Discover datastores and Unica Discover indexing machines for search, event detection, and session replay.
This section provides information about managing your Unica Discover servers.
This section is an overview to the Discover system and its components.
Discover provides several mechanisms for monitoring the health of the Discover system and Discover user activities. This section provides access to the various tools available in the Discover system for monitoring it and its users.
The following sections provide recommended practices for how to configure Discover servers through the Portal. Before you begin adding or editing servers, please review these sections.
When you install the Unica Discover system, all servers required for the Portal are automatically created for you. In most cases, you should not need to define new Discover servers. As needed, however, you may add new Discover servers.
To add a Session Archiving server, you must open the registry editor by using the regedit command, and change the appropriate parameter.
Depending on the type of server you have selected, a toolbar may appear with some or all of the following commands in it. The toolbar above the table contains buttons for all actions that can be performed on a server.
If needed, you can remove a server from use by the Discover system. The server information is not deleted; it is simply removed from usage. If needed, you can reactivate the server to resume operations.
The Portal Server manages the Discover Portal web application, through which Discover users access Discover functionality.
The Unica Discover Database Search Server provides to the Portal the ability to search the Unica Discover database on the specified server.
The Replay Server is the core of Replay, which allows Discover users to replay captured sessions through their browser.
The Data Service Server manages data connections between Discover servers and components with the Discover databases. Through the Portal, you can configure the server that hosts the Data Service.
The Report Search Server is used for distributing searches to various servers throughout the Discover system.
A Canister Server is used for storing captured hits for active and completed sessions.
The Canister Search Server manages queries for session data across the Discover environment and other search-related functions.
This section is used for configuring Transport server, enabling the Portal to report status for those servers. The Transport Server configuration consists of the following properties:
This section is used for configuring Unica Discover Data Export servers.
This section is used for configuring Unica Discover Network Capture Application servers for the Portal.
This section details user administration for Unica Discover.
General Settings govern alert generation, data collection and retention, email delivery, scorecard management, search configuration, and user account management.
Portal announcements are messages displayed to all Portal users upon login. These messages can be used to display current system status, scheduled maintenance windows, or other Discover-related issues.
In the Portal Management page, the Logs section displays the different types of logs created by both the Portal and the Data Service. Each section has its own layout and UI.
Discover provides multiple mechanisms for backing up your Discover system and your captured data.
The Discover Management System (Manage Services) centralizes configuration management for Discover systems on Windows™-based hosts.
The Unica Discover datastore runs on top of a set of four Microsoft™ SQL Server databases.
Users whose accounts contain the proper permissions may administer Discover reports. Depending on the type of report, permissions to administer individual reports of that type are configured in the report definition.
Through Discover, you can monitor the different types of user agents that contact your web application. Through a provided set of data objects, Discover can identify the type of traffic that is requesting resources from your web application and then monitor counts and other information that pertains to the type of user agent. These objects can be used as the source data for developing a useful set of user agent-related reports, enabling you to closely monitor the composition of traffic to your site.
This section describes how to acquire and maintain the configuration files necessary for parsing of fixed and mobile user agents and how to prepare those files for use in the Unica Discover platform.
To use the data that is injected into the [ExtendedUserAgent] section by the Discover SessionAgentTLTRef, a Discover administrator must create events that create charts for this data.
[ExtendedUserAgent]
These external utilities can be used to monitor and update user agent configuration data that is required by Discover.
Most commercial enterprise web applications are subjected to significant traffic from web crawling bots. Short for "robot," a bot is a software agent that navigates websites to extract information about them. Some bots are used by search engines for indexing pages.
Use the links below to access reference information on file formats, common standards, and more in use by the Discover system.
Unica Discover and Unica Journey integration works with CEP configuration. The CEP configuration enables the event to be sent to CEP and the external systems. Unica Discover-Unica Journey integration is supported from version 12.1.0.3 onwards.
Unica Discover and Unica Interact integration works with CEP configuration. The CEP configuration enables the event to be sent to CEP and the external systems. Unica Discover-Unica Interact integration is supported from version 12.1.0.3 onwards.
You can delete sessions and session fragments from the Unica Discover system with the Selective Deletion tool.