Welcome
Installation, Deployment, and Upgrade
Installing HCL Discover involves planning and preparing your environment, installing and configuring prerequisite software, obtaining the HCL Discover installation files, and running the HCL Discover installer.
Installation and Deployment Manual
Preparing to install the software
Preparing to install HCL Discover involves assessing your current IT resources, determining and cataloging the HCL Discover component-to-server assignments, installing and configuring prerequisite software and preparing the servers and your network environment to accept HCL Discover.
Installing and configuring prerequisite software
Before you install and configure HCL Discover, you must install and configure the prerequisite software.
Setting up PostgreSQL to work with HCL Discover

Product Overview
Customer Experience is now the number one differentiator in decision making when transacting online. It is crucial that you are able to monitor, understand and manage those online experiences using quantitative data and insights from your actual customer sessions.
Release Notes
Installation, Deployment, and Upgrade
Installing HCL Discover involves planning and preparing your environment, installing and configuring prerequisite software, obtaining the HCL Discover installation files, and running the HCL Discover installer.
- Installation and Deployment Manual
  - Planning the installation
    Planning for HCL Discover before introducing its software into your enterprise information system helps ensure that the system you implement meets your needs.
  - Preparing to install the software
    Preparing to install HCL Discover involves assessing your current IT resources, determining and cataloging the HCL Discover component-to-server assignments, installing and configuring prerequisite software and preparing the servers and your network environment to accept HCL Discover.
    - Installing and configuring prerequisite software
      Before you install and configure HCL Discover, you must install and configure the prerequisite software.
      - Installing .NET framework
        In order to run HCL Discover Portal, you must install Microsoft™ .NET framework and ASP.NET
      - Registering IIS
        After you install the latest .Net Framework you must register IIS to ensure that the framework is ready to receive the HCL Discover installation.
      - Setting up Microsoft SQL Server to work with HCL Discover
        After installing SQL Server you need to configure it to work with HCL Discover.
      - Setting up PostgreSQL to work with HCL Discover
      - Prerequisite configurations for Discover Replay Server
        The Discover Replay Server contains a web application component named DOMDiffServer. The Discover Replay Server isntallation deploys DOMDiffServer web application and Apache Tomcat version 10.1.16 (the new Apache Tomcat version is applicable from version 12.1.9 and above).
    - Preparing the installation environment
      You must prepare your environment to accept the HCL Discover installation.
  - Installing HCL Discover
    Installing HCL Discover involves obtaining the installation files for HCL Discover and then running the product installers.
  - ELK Installation
    To access the Kibana Dashboard and the Elastic search, you must install the ELK RPM.
  - Integrating MaxAI
  - Ctree Server License constraints
    The Ctree Server License constraint enforces the processor affinity mask of DB processes to four CPUs or lesser.
  - Adding new events and modifying associated dimensions for UAParser
    Once the Discover Portal is up and running, add new events and modify associated dimensions, related to UAParser, by executing the following steps:
- Discover Network Capture Application Manual
- HCL Discover Session Archiving Installation Guide
  As you prepare for an installation, you need to gather some items, review hardware and software requirements, and then you can perform the installation.
- Discover Upgrade Manual
Configuration
Configuring HCL Discover involves setting up and managing Discover user authorization and configuring Discover server components and services that process captured data.
Administration
Administering HCL Discover involves configuring and integrating the HCL Discover client framework with your web applications or mobile native applications, installing and administering the databases used by HCL Discover, defining event objects and configuring events, hit attributes, dimensions, and other object attributes used by HCL Discover to monitor mission-critical metrics of your web application's performance.
Cloud-native HCL Discover
Notices

Setting up PostgreSQL to work with HCL Discover

ODBC Driver Setup

Access the PostgreSQL website.
Download the psqlodbc_x86.msi file (32-bit).
Run the psqlodbc_x86.msi file to install it.

To ensure proper driver registration, after installing the drivers, verify that the following entries are added to the Windows Registry:

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ODBC\ODBCINST.INI\PostgreSQL Unicode]
"UsageCount"=dword:00000001
"Driver"="C:\\Program Files (x86)\\psqlODBC\\1700\\bin\\podbc35w.dll"
"Setup"="C:\\Program Files (x86)\\psqlODBC\\1700\\bin\\podbc35w.dll"
"CPTimeout"="60"
"APILevel"="1"
"ConnectFunctions"="YYN"
"DriverODBCVer"="03.51"
"FileUsage"="0"
"SQLLevel"="1"

Verify ODBC Driver Setting

After installing the ODBC driver, navigate to the regitry path Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Unica Discover\DataStore\ReportServer.
Verify that the ODBC Driver value. It must be PostgreSQL Unicode. If the value is not PostgreSQL Unicode, it is an indication that the ODBC driver installation and configuration was not successful.
Important: The ODBC Driver value must be PostgreSQL Unicode. This ensures that the DCAlertService correctly identifies and connects to the PostgreSQL reporting database.