Welcome
Installation, Deployment, and Upgrade
Installing HCL Discover involves planning and preparing your environment, installing and configuring prerequisite software, obtaining the HCL Discover installation files, and running the HCL Discover installer.
Installation and Deployment Manual
Preparing to install the software
Preparing to install HCL Discover involves assessing your current IT resources, determining and cataloging the HCL Discover component-to-server assignments, installing and configuring prerequisite software and preparing the servers and your network environment to accept HCL Discover.
Installing and configuring prerequisite software
Before you install and configure HCL Discover, you must install and configure the prerequisite software.

Product Overview
Customer Experience is now the number one differentiator in decision making when transacting online. It is crucial that you are able to monitor, understand and manage those online experiences using quantitative data and insights from your actual customer sessions.
Release Notes
Installation, Deployment, and Upgrade
Installing HCL Discover involves planning and preparing your environment, installing and configuring prerequisite software, obtaining the HCL Discover installation files, and running the HCL Discover installer.
- Installation and Deployment Manual
  - Planning the installation
    Planning for HCL Discover before introducing its software into your enterprise information system helps ensure that the system you implement meets your needs.
  - Preparing to install the software
    Preparing to install HCL Discover involves assessing your current IT resources, determining and cataloging the HCL Discover component-to-server assignments, installing and configuring prerequisite software and preparing the servers and your network environment to accept HCL Discover.
    - Installing and configuring prerequisite software
      Before you install and configure HCL Discover, you must install and configure the prerequisite software.
      - Installing .NET framework
        In order to run HCL Discover Portal, you must install Microsoft™ .NET framework and ASP.NET
      - Registering IIS
        After you install the latest .Net Framework you must register IIS to ensure that the framework is ready to receive the HCL Discover installation.
      - Setting up Microsoft SQL Server to work with HCL Discover
        After installing SQL Server you need to configure it to work with HCL Discover.
      - Setting up PostgreSQL to work with HCL Discover
      - Prerequisite configurations for Discover Replay Server
        The Discover Replay Server contains a web application component named DOMDiffServer. The Discover Replay Server isntallation deploys DOMDiffServer web application and Apache Tomcat version 10.1.16 (the new Apache Tomcat version is applicable from version 12.1.9 and above).
    - Preparing the installation environment
      You must prepare your environment to accept the HCL Discover installation.
  - Installing HCL Discover
    Installing HCL Discover involves obtaining the installation files for HCL Discover and then running the product installers.
  - ELK Installation
    To access the Kibana Dashboard and the Elastic search, you must install the ELK RPM.
  - Integrating MaxAI
  - Ctree Server License constraints
    The Ctree Server License constraint enforces the processor affinity mask of DB processes to four CPUs or lesser.
  - Adding new events and modifying associated dimensions for UAParser
    Once the Discover Portal is up and running, add new events and modify associated dimensions, related to UAParser, by executing the following steps:
- Discover Network Capture Application Manual
- HCL Discover Session Archiving Installation Guide
  As you prepare for an installation, you need to gather some items, review hardware and software requirements, and then you can perform the installation.
- Discover Upgrade Manual
Configuration
Configuring HCL Discover involves setting up and managing Discover user authorization and configuring Discover server components and services that process captured data.
Administration
Administering HCL Discover involves configuring and integrating the HCL Discover client framework with your web applications or mobile native applications, installing and administering the databases used by HCL Discover, defining event objects and configuring events, hit attributes, dimensions, and other object attributes used by HCL Discover to monitor mission-critical metrics of your web application's performance.
Cloud-native HCL Discover
Notices

Installing and configuring prerequisite software

Before you install and configure HCL Discover, you must install and configure the prerequisite software.

About this task

The task flow for installing and configuring prerequisite software is:

Install Microsoft IIS.
The HCL Discover Portal will not work without IIS installed. It might be that you already have IIS installed and you just need to verify that it is installed.
Make sure that the Startup Type for IIS is set to Automatic.
For information about installing IIS, see the appropriate Microsoft web sites and documentation.
Determine what version of .NET installed on your Windows Server
HCL Discover requires .NET 6.0
If you do not have the required version of .NET installed on your Windows Server, install it from the Microsoft Developer Network.
- .NET Runtme 64-bit → https://dotnet.microsoft.com/en-us/download/dotnet/thank-you/runtime-desktop-6.0.36-windows-x64-installer
- .NET Runtime 32-bit → https://dotnet.microsoft.com/en-us/download/dotnet/thank-you/runtime-desktop-6.0.36-windows-x86-installer
- For Hosting Bundle → https://dotnet.microsoft.com/en-us/download/dotnet/thank-you/runtime-aspnetcore-6.0.36-windows-hosting-bundle-installer
Enable the required .NET framework features for the Application Development server role.
Register IIS.
Install Microsoft SQL Server or PostgreSQL.
To install Microsoft SQL Server or PostgreSQL, please refer the corresponding website to download the installer and to refer their documentation.
Note: When installing HCL Discover with PostgreSQL, ensure that you have Super User (Super Admin) access to the database because the credentials are required during the installation of HCL Discover.
Configure Microsoft SQL Server or PostgreSQL to work with HCL Discover. For more information, see Setting up Microsoft SQL Server to work with HCL Discover or Setting up PostgreSQL to work with HCL Discover.