HCL ZIE for Windows Licensing
In HCL ZIE for Windows, licensing is mandatory to use the product. There are two types of licensing methods.
- Direct Flexera licensing (Method
1)
In this method, the ZIEWin client directly communicates with the “Flexera” server for licensing. All the license acquired release requests are sent directly to the “Flexera” server. The “Flexera” server can be a cloud-deployed Flexera licensing server in the FNO portal (Flexnet Operations) or an HCL Common Local License server deployed in the LAN.
Flexera Licensing via “License Manager” (Method 2)
In this method, licensing mechanism is managed by HCL License Manager Server (LM). The HCL License Manager Server administers the license acquisition and releases for all its clients. HCL ZIE for Windows as a client sends the license acquisition and release requests to the HCL License Manager server, which forwards the requests to the Flexera server.
To use the HCL ZIE for Windows user must configure the Licensing settings in “Preferences” utility or during the installation.
In the case of Method 1, the “Use License Manager” check box is cleared, and the “License Server” is using the “Flexera” server. In the case of Method 2, when the “Use License Manager” check box is selected, the “License Server” is using the “HCL License Manager” server with details of a working HCL License Manager Server setup. To know more about setting up the HCL License Manager Server refer to the topic, HCL ZIE License Manager.
How Licensing Works
In the case of Method 2, When an emulator session or an FTP session is launched, it verifies the Licensing Settings Configuration. If it is a valid URL is configured, the application gets launched. If it is not a valid URL is configured, an appropriate message will be displayed, and the start-up exits.
In both methods, for an emulator session, the first session that connects sends a license acquisition request to the License Server only if the license is acquired and proceeds with the connection. If the license is not acquired, an appropriate error message will be displayed to the user, and the connection gets aborted.
The license request status is updated in the application status-bar as the session connects. User can look up the status-bar history for details of license requests and the License Server responses. The subsequent sessions from the first connected session will verify the license status of the application. If it is already acquired, it proceeds to connect. If not, it sends the license acquisition request again. Once the license is acquired, the license status is updated at every Interval period as configured in Licensing Settings. During the refresh, the license status of the application may change from Acquired to Not Acquired or vice-versa.
At any point of time the license status for the emulator session is indicated by an icon it is status bar. Below are icons for license status.
- License Acquired:
- License Not Acquired:
During the disconnect of the last connected session, the emulator session sends the license release request to release the license.
For an FTP Session, when the connection begins it sends license acquisition request to the License Server, only if the license is acquired the connection proceeds else the connection is aborted. The License Server response is recorded in the status-bar of the FTP client application. User can look up the status-bar history for details of license request and the License Server responses. At every renewal interval, if there is a connected emulator session the license refresh is carried out by emulator session else the license refresh is carried out by the FTP client. The license request and response at refresh interval is logged in the FTP client log, users can verify the log for license request responses. During the disconnect of the FTP session it sends a license release request to License Server and the response is recorded in the status-bar.
Borrow Interval
The “borrow interval” specifies the time for which the client reserves the license. In the case of Method 1, the borrow interval is five times of “renewal interval” configured in the “Preferences” utility or during the installation. In the case of Method 2, the borrow interval is equivalent to the “renewal interval.”
In case of communication failure after acquiring a license, the subsequent connection attempts will be allowed till the borrow interval elapses. Hence, having a large “borrow interval” is recommended.How to Trouble Shoot
If the license is not acquired on request, please check the error code/ return code. The license request can fail because of the network issue between the client and License Manager Server or the connectivity between the License Server and the Flexera Server. Please check the connectivity based on the error code/return code. If there is connectivity issue between the client and License Server, the error code/return code will be returned while validating the License URL and the respective http error code will be returned. If the License Server is not running it returns "License Server Unavailable". If there is a connectivity issue between the License Server and /or Flexera Server or there is a licensing limitation, the error code/ return code is forwarded to the client.
Please check the "Status Bar History" for the details of the license acquisition request and response status/error codes.
Error codes / return codes in Method 1:
| Error Code | Error | Message |
|---|---|---|
| 0x00000000 | FLCERR_SUCCESS | Success. |
| 0x73000001 | FLCCOE_CONSTRAINT_FAILURE | A constraint error was encountered. |
| 0x730000c0 | FLCCOE_CRYPTO_CREATE_ERROR | External crypto create error. |
| 0x730000c4 | FLCCOE_CRYPTO_SIGNING_ERROR | External signing error. |
| 0x73000092 | FLCCOE_DEVICE_NOT_PRESENT | Device not present. |
| 0x7300004e | FLCCOE_FILE_ATTRIBUTE | Failed file attribute change. |
| 0x73000042 | FLCCOE_FILE_CLOSE | Failed file close. |
| 0x7300004a | FLCCOE_FILE_DELETE | Failed file delete. |
| 0x73000046 | FLCCOE_FILE_WRITE | Failed file write. |
| 0x73000063 | FLCCOE_NO_CLOCK_SUPPORT | Attempt to use clock functionality on system without clock. |
| 0x70000048 | FLCERR_BAD_TOLERANCE_SPECIFIER_RATIO | A bad tolerance specifier ratio was specified. |
| 0x7000005c | FLCERR_CAPABILITY_REQUEST_OPTION_CONFLICT | The specified capability request option conflicts with an option previously set. |
| 0x7000003c | FLCERR_CAPABILITY_RESPONSE_DATA_MISSING | Required data is missing from capability response. |
| 0x70000004 | FLCERR_DATA_CORRUPTED | Data corruption found. |
| 0x70000008 | FLCERR_DICTIONARY_READ_ONLY | No longer used. |
| 0x70000030 | FLCERR_FEATURE_INSUFFICIENT_COUNT | Insufficient count for the requested feature. |
| 0x7000000c | FLCERR_FEATURE_NOT_STARTED | Start date for the requested feature is in the future. |
| 0x70000038 | FLCERR_FEATURE_SERVER_DUPLICATE | Feature is a duplicate on the server and cannot be served. |
| 0x70000034 | FLCERR_FEATURE_SERVER_HOST_ID_MISMATCH | Requested feature's server hostid does not match system hostid. |
| 0x70000060 | FLCERR_FEATURE_SERVER_METERED_NOT_SUPPORTED | Features with a metered license model are not supported on the server. |
| 0x7000002c | FLCERR_IDENTITY_MISMATCH | Identity data has changed; unable to decrypt trusted storage or anchor data. |
| 0x70000010 | FLCERR_IDENTITY_UNSUPPORTED_VERSION | Version of identity is not supported. |
| 0x70000014 | FLCERR_INDEX_OUT_OF_BOUND | Provided index is out of bounds. |
| 0x70000068 | FLCERR_LICENSE_SOURCE_RESPONSE_TYPE_INCOMPATIBLE | License source type and response type is incompatible. |
| 0x70000018 | FLCERR_LICENSE_SOURCE_TYPE_INVALID | License source type is invalid for operation. |
| 0x70000064 | FLCERR_METERED_LICENSE_UNDO_INTERVAL_EXPIRED | Undo interval for the acquired feature has expired. |
| 0x70000040 | FLCERR_NO_UUID_FOUND | Requested unique identifier was not found. |
| 0x70000044 | FLCERR_NON_CLIENT_TOLERANCE_SPECIFIER | A non-client tolerance specifier was specified by the client. |
| 0x70000050 | FLCERR_PUBLISHER_DATA_NOT_SET | Requested publisher data is not set. |
| 0x70000054 | FLCERR_REQUEST_HOST_ID_MISMATCH | Request hostid does not match hostid recorded by server. |
| 0x7000001c | FLCERR_RESPONSE_SERVER_ERROR | Server was not able to process request correctly. |
| 0x70000028 | FLCERR_STORAGE_CLASS_INCOMPLETE | Storage implementation class provided is not complete. |
| 0x70000020 | FLCERR_TRIAL_ALREADY_LOADED | This trial has already been loaded. |
| 0x70000024 | FLCERR_TS_BINDING_BREAK | Storage binding break found. |
| 0x7000004c | FLCERR_TS_DOES_NOT_EXIST | Trusted storage does not exist. |
| 0x7000006c | FLCERR_TS_DUPLICATE_SERVER_HOST_ID | Trusted storage already contains data from one of the capability response server hostids stored in a different instance location. |
| 0x70000058 | FLCERR_UNSUPPORTED_CERTIFICATE_KEYWORD | Unsupported certificate keyword. |
| 0x74200005 | FLCSWC_CERTIFICATE_LICENSE_SOURCE_NOT_FOUND | Unable to locate an appropriate certificate license source. |
| 0x75000006 | FLCSWC_COMM_BUFFER_TOO_SMALL | Buffer is too small for file path. |
| 0x7500000D | FLCSWC_COMM_DOWNLOAD_CANCELLED | Download was cancelled. |
| 0x75000011 | FLCSWC_COMM_READ_FAILURE | Unable to read file. |
| 0x74200001 | FLCSWC_CORE_MISSING | Unable to locate FlxCore/FlxCore64 library. |
| 0x7400000d | FLCSWC_FILE_DELETE | File delete error. |
| 0x74000005 | FLCSWC_HOSTID_NOT_PRESENT | Hostid not present on platform. |
| 0x74200009 | FLCSWC_SHORTCODE_INVALID_SEGMENT_SIZE_FOR_API | Short code API does not support the current segment size specification. |
| 0x74000009 | FLCSWC_STATE_ERROR | Request invalid for object state. |
| 0x730000c1 | FLCCOE_CRYPTO_CIPHER_ERROR | External crypto cipher error. |
| 0x730000c7 | FLCCOE_CRYPTO_DATA_ALIGNMENT_ERROR | External crypto data not block aligned. |
| 0x730000c2 | FLCCOE_CRYPTO_DIGEST_ERROR | External message digest error. |
| 0x730000c3 | FLCCOE_CRYPTO_HMAC_ERROR | External hmac error. |
| 0x730000c5 | FLCCOE_CRYPTO_RANDOM_ERROR | External random number generator error. |
| 0x730000c6 | FLCCOE_CRYPTO_STATE_ERROR | External crypto state error. |
| 0x73000091 | FLCCOE_DEVICE_IO | Device IO failure. |
| 0x73000093 | FLCCOE_DEVICE_NOT_SUPPORTED | Device not supported. |
| 0x730000a1 | FLCCOE_EXECUTE_ERROR | File execution error. |
| 0x73000047 | FLCCOE_FILE_FLUSH | Failed file flush. |
| 0x73000041 | FLCCOE_FILE_OPEN | Failed file open. |
| 0x73000045 | FLCCOE_FILE_READ | Failed file read. |
| 0x7300004d | FLCCOE_FILE_RENAME | Failed file rename. |
| 0x73000049 | FLCCOE_FILE_RESIZE | Failed file resize. |
| 0x73000043 | FLCCOE_FILE_SEEK | Failed file seek. |
| 0x73000048 | FLCCOE_FILE_SIZE | Failed file size. |
| 0x7300004b | FLCCOE_FILE_STAT | Failed file stat. |
| 0x7300004f | FLCCOE_FILE_SYNC | Failed file sync. |
| 0x73000044 | FLCCOE_FILE_TELL | Failed file tell. |
| 0x7300004c | FLCCOE_FILE_TRUNCATE | Failed file truncate. |
| 0x73000021 | FLCCOE_MEMORY_ALLOCATION | Failed to allocate the requested memory. |
| 0x73000090 | FLCCOE_NETWORK_API | Call to platform network API failed. |
| 0x73000071 | FLCCOE_PATH_GENERATE | Call to path generation failed. |
| 0x730000a0 | FLCCOE_SCRIPT_ERROR | Script condition error. |
| 0x73000061 | FLCCOE_TIME_API | Call to platform time API failed. |
| 0x73000062 | FLCCOE_TIME_OVERFLOW | Overflow of storable time value limits occurred. |
| 0x73000002 | FLCCOE_UNEXPECTED_ENUM_VALUE | Unexpected enumeration value. |
| 0x70000041 | FLCERR_BAD_CALLOUT_ERROR_CODE | Callout error was set using an inappropriate error code. |
| 0x70000042 | FLCERR_BAD_CALLOUT_UNIT_IDENTIFIER | Callout error was set using an inappropriate unit identifier. |
| 0x70000001 | FLCERR_BAD_PARAM | One of the input parameters is bad. |
| 0x70000053 | FLCERR_BAD_SHORT_CODE_CRC | CRC validation of short code failed. |
| 0x70000045 | FLCERR_BADLY_FORMED_TOLERANCE_SPECIFIER | A badly formed tolerance specifier was encountered. |
| 0x70000002 | FLCERR_BUFFER_SIZE_INSUFFICIENT | Provided buffer is not big enough to hold the data. |
| 0x70000003 | FLCERR_CALLOUT_ERROR_DATA_MISSING | Callout failed, but didn't set error information. |
| 0x70000067 | FLCERR_CAPABILITY_RESPONSE_TYPE_INVALID | Capability response type is invalid for operation. |
| 0x7000006b | FLCERR_CAPABILITY_SERVER_INSTANCE_MISMATCH | Capability response contains a different server instance than the capability request. |
| 0x70000055 | FLCERR_CHECKSUM_FAILURE | Checksum validation failed. |
| 0x70000051 | FLCERR_CHECKSUM_SEGMENT_LENGTH_MISMATCH | Checksum segment length mismatch. |
| 0x70000005 | FLCERR_DATA_EXCEEDS_MAX_SIZE | Provided data exceeds maximum size allowed. |
| 0x70000006 | FLCERR_DATA_INSUFFICIENT | The size of provided data is incorrect. |
| 0x7000002f | FLCERR_DATA_UNSUPPORTED_VERSION | Data version is not supported. |
| 0x70000007 | FLCERR_DATE_INVALID | Information for the date is invalid. |
| 0x7000005b | FLCERR_DICTIONARY_NOT_INCLUDED | Flag to include vendor dictionary has not been set. |
| 0x7000005a | FLCERR_DICTIONARY_SOURCE_CONFLICT | Vendor dictionary can be requested as a whole, or by key; but not both. |
| 0x70000057 | FLCERR_FEATURE_BUFFER_METERED | Feature is metered and cannot be used in the buffer license source. |
| 0x70000009 | FLCERR_FEATURE_EXPIRED | Requested feature has expired. |
| 0x7000000a | FLCERR_FEATURE_HOST_ID_MISMATCH | Requested feature's hostid does not match system hostid. |
| 0x7000005d | FLCERR_FEATURE_MAX_COUNT_EXCEEDED | Feature count exceeds the maximum supported value. |
| 0x70000063 | FLCERR_FEATURE_METERED_ATTRIBUTE_CONFLICT | Metered features with the same name must have identical metered attributes. |
| 0x7000000b | FLCERR_FEATURE_NOT_FOUND | Requested feature was not found. |
| 0x7000005e | FLCERR_FEATURE_OVERDRAFT_NOT_SUPPORTED | Features with an overdraft count are not supported on the client. |
| 0x7000006f | FLCERR_FEATURE_PREVIEW_NOT_ACQUIRED | Feature from a preview response cannot be acquired. |
| 0x70000037 | FLCERR_FEATURE_SERVER_NODE_LOCKED | Feature is node locked and cannot be served by the server. |
| 0x7000005f | FLCERR_FEATURE_SERVER_OVERDRAFT_NOT_SUPPORTED | Features with an overdraft count are not supported on the server. |
| 0x7000000d | FLCERR_FEATURE_VENDOR_NAME_INVALID | Feature was issued by a different vendor. |
| 0x7000000e | FLCERR_FEATURE_VERSION_NOT_FOUND | Feature with the requested version was not found. |
| 0x70000056 | FLCERR_HOST_ID_SOURCE_CONFLICT | The hostid in an info message can originate from trusted storage or can be explicitly set, but not both. |
| 0x7000000f | FLCERR_HOST_ID_UNSUPPORTED | Type of the hostid is currently unsupported. |
| 0x7000003e | FLCERR_IDENTITY_TYPE_INCORRECT | Identity is of different type than expected. |
| 0x7000006d | FLCERR_INFORMATION_MESSAGE_OPTION_CONFLICT | The specified information message option conflicts with an option previously set. |
| 0x70000049 | FLCERR_INFORMATION_MESSAGE_USAGE_TYPE_CONFLICT | Information message can hold either existing or usage-based features, but not both. |
| 0x70000039 | FLCERR_INPUT_TYPE_MISMATCH | Input type mismatch. |
| 0x7000004e | FLCERR_INVALID_CHARSET | Character set is invalid. |
| 0x70000011 | FLCERR_ITEM_ALREADY_EXISTS | Item already exists in the collection. |
| 0x70000012 | FLCERR_ITEM_NOT_FOUND | Provided item was not found in the collection. |
| 0x70000013 | FLCERR_ITEM_TYPE_MISMATCH | Item's value has a different type than expected. |
| 0x70000015 | FLCERR_KEY_ALREADY_EXISTS | Key already exists in the collection. |
| 0x70000016 | FLCERR_KEY_NOT_FOUND | Provided key was not found in the collection. |
| 0x70000033 | FLCERR_KEY_REVISION_UNAVAILABLE | A signature signed with a revision of key which was not present in identity data. |
| 0x70000061 | FLCERR_LICENSE_MODEL_CONFLICT | The same feature name cannot be used in both metered and concurrent license model. |
| 0x70000017 | FLCERR_LICENSE_NOT_FOUND | License not found in acquired list, possibly already returned. |
| 0x70000069 | FLCERR_LICENSE_SOURCE_SERVER_HOST_ID_MISMATCH | License source contains a different server hostid from the response server hostid. |
| 0x7000006a | FLCERR_LICENSE_SOURCE_SERVER_INSTANCE_MISMATCH | License source contains a different server instance than the capability request or response server instance. |
| 0x70000066 | FLCERR_LICENSE_TEMPLATE_ID_NOT_FOUND | A short-code license matching the specified license template ID cannot be found. |
| 0x7000003f | FLCERR_MACHINE_TYPE_MISMATCH | System machine type does not match expected machine type. |
| 0x70000065 | FLCERR_METERED_FEATURES_NOT_ENABLED | Metered functionality is not enabled. |
| 0x70000062 | FLCERR_METERED_LICENSE_NOT_REUSABLE | Acquired feature uses a metered non-reusable license model and cannot be returned. |
| 0x7000003b | FLCERR_NO_NEW_SERVER_RESPONDED | New servers sent by the configuration server are not responding. |
| 0x70000035 | FLCERR_NO_SERVER_DATA_FOUND | No server data found in TS. |
| 0x7000003a | FLCERR_NO_SERVER_RESPONDED | Failed to get a response from any of the servers. |
| 0x70000036 | FLCERR_NO_SERVER_UPDATE_NEEDED | Regular update from the server is not needed as renew interval is set to 0 by the server. |
| 0x70000031 | FLCERR_OBJECT_READ_ONLY | Object cannot be modified because it is being used by another object. |
| 0x7000006e | FLCERR_PREVIEW_RESPONSE_NOT_PROCESSED | Preview response cannot be processed into the license source. |
| 0x70000019 | FLCERR_PRODUCT_TYPE_INVALID | No longer used. |
| 0x7000001a | FLCERR_RESPONSE_EXPIRED | The allowed time to process response has expired. |
| 0x7000001b | FLCERR_RESPONSE_HOST_ID_MISMATCH | Response does not match system hostid. |
| 0x7000001d | FLCERR_RESPONSE_STALE | Response is out of order with previous responses. |
| 0x70000052 | FLCERR_SCHEME_NOT_SUPPORTED | Short code scheme is not supported. |
| 0x7000004f | FLCERR_SHORT_CODE_LICENSE_EXPIRED | Short code license has expired. |
| 0x7000001e | FLCERR_SIGNATURE_INVALID | Signature didn't pass validation. |
| 0x7000001f | FLCERR_SIGNATURE_TYPE_MISMATCH | Inconsistent signature type used. |
| 0x7000003d | FLCERR_SYNC_FROM_FNO_INCOMPLETE | Capability response was not available - sync from the back office has not been completed. |
| 0x70000046 | FLCERR_TOLERANCE_SPECIFIER_REJECTED | A tolerance specifier was rejected as not valid for this client. |
| 0x70000021 | FLCERR_TRIAL_EXPIRED | Trial duration has expired. |
| 0x70000022 | FLCERR_TRIAL_INVALID_ID | Trial ID is invalid. |
| 0x70000023 | FLCERR_TS_ANCHOR_BREAK | Storage anchor break found. |
| 0x70000025 | FLCERR_TS_CORRUPTED | Trusted storage is corrupted. |
| 0x7000004a | FLCERR_TS_HOST_ID_MISMATCH | Trusted storage hostid does not match system hostid. |
| 0x70000026 | FLCERR_TS_INCONSISTENT_DATA | Trusted storage contains inconsistent data. |
| 0x70000027 | FLCERR_TS_UNSUPPORTED_VERSION | This version of trusted storage is not supported. |
| 0x70000059 | FLCERR_UNKNOWN_CERTIFICATE_KEYWORD | Unknown certificate keyword. |
| 0x70000047 | FLCERR_UNSUPPORTED_TOLERANCE_SPECIFIER_TYPE | An unsupported tolerance specifier type was specified. |
| 0x70000043 | FLCERR_UNSUPPORTED_TOLERANCE_SPECIFIER_VERSION | Tolerance specifier version is not supported. |
| 0x7000004b | FLCERR_UUID_MISMATCH | Response UUID does not match system UUID. |
| 0x7000004d | FLCERR_UUID_SOURCE_CONFLICT | The UUID in a message can originate from the back office or can be explicitly set, but not both. |
| 0x70000029 | FLCERR_VENDOR_KEYS_EXPIRED | Vendor keys have expired. |
| 0x7000002a | FLCERR_VENDOR_KEYS_INVALID | Vendor keys are invalid. |
| 0x7000002b | FLCERR_VENDOR_KEYS_NOT_ENABLED | Vendor keys do not support this platform. |
| 0x70000032 | FLCERR_VERSION_STRING_INVALID | Version string is invalid. |
| 0x7000002d | FLCERR_WINDBACK_DETECTED | Clock windback has been detected. |
| 0x7000002e | FLCERR_WINDBACK_NOT_ENABLED | Clock windback is disabled; unable to test if windback has happened. |
| 0x74200004 | FLCSWC_BUFFER_LICENSE_SOURCE_NOT_FOUND | Unable to locate an appropriate buffer license source. |
| 0x74200002 | FLCSWC_CAPABILITY_RESPONSE_ALREADY_PROCESSED | Capability response already processed. |
| 0x75000008 | FLCSWC_COMM_CANT_CREATE_DIRECTORY | Unable to create download directory. |
| 0x75000010 | FLCSWC_COMM_CANT_DELETE_FILE | Unable to delete file. |
| 0x75000007 | FLCSWC_COMM_CANT_RENAME_FILE | Unable to rename file. |
| 0x75000001 | FLCSWC_COMM_CURL_ERROR | libCurl error, system error code contains the details in this case |
| 0x7500000C | FLCSWC_COMM_DOWNLOAD_PAUSED | Download was paused. |
| 0x74000008 | FLCSWC_COMM_ERROR | Generic communications error. |
| 0x75000005 | FLCSWC_COMM_HTTP_ERROR | Server returned an http error code. |
| 0x75000002 | FLCSWC_COMM_INITIALIZATION | Could not initialize a comm handle. |
| 0x74000007 | FLCSWC_COMM_MISSING | Unable to locate FlxComm/FlxComm64 library. |
| 0x75000012 | FLCSWC_COMM_OVERWRITE_NOT_ALLOWED | Overwrite not allowed and file already exists. |
| 0x7500000E | FLCSWC_COMM_PAUSE_FAILED | Unable to pause. |
| 0x7500000F | FLCSWC_COMM_RESUME_FAILED | Unable to resume. |
| 0x75000014 | FLCSWC_COMM_UPLOAD_CANCELLED | Upload was cancelled |
| 0x75000013 | FLCSWC_COMM_UPLOAD_PAUSED | Upload was paused. |
| 0x75000003 | FLCSWC_COMM_WRITE_FAILURE | Received data could not be stored. |
| 0x74000003 | FLCSWC_EMPTY_FILE | Empty file. |
| 0x7400000f | FLCSWC_EXPECTED_HTTP_ACCEPT | Expected status HTTP ACCEPT 202. |
| 0x74000002 | FLCSWC_FILE_OPEN | File open failed. |
| 0x74000004 | FLCSWC_FILE_READ | File read error. |
| 0x7400000c | FLCSWC_FILE_RENAME | File rename error. |
| 0x7400000a | FLCSWC_FILE_SEEK | File seek error. |
| 0x7400000b | FLCSWC_FILE_WRITE | File write error. |
| 0x74000001 | FLCSWC_MEMORY_ALLOCATION | Failed to allocate the required memory. |
| 0x7420000b | FLCSWC_NO_CAPABILITY_RESPONSE_RECEIVED | Required capability response not received. |
| 0x74000010 | FLCSWC_NO_DATA_RECEIVED | No data received from server. |
| 0x7400000e | FLCSWC_NO_REQUEST_DATA_FOUND | No request data found. |
| 0x74000006 | FLCSWC_REGEX_EXPRESSION_ERROR | Regular expression pattern error encountered. |
| 0x7420000a | FLCSWC_SERVED_BUFFER_LICENSE_SOURCE_NOT_FOUND | Unable to locate an appropriate served buffer license source. |
| 0x74200008 | FLCSWC_SHORTCODE_RESPONSE_DECODING_NOT_SET | Short code response decoding scheme not set. |
| 0x74200006 | FLCSWC_SHORTCODE_RESPONSE_INCOMPLETE | Segmented short code response is incomplete. |
| 0x74200007 | FLCSWC_SHORTCODE_RESPONSE_NOT_FOUND | Unable to find short code response object |
| 0x74200003 | FLCSWC_TS_LICENSE_SOURCE_NOT_FOUND | Unable to locate a trusted storage license source. |
Error codes / return codes in Method 2:
Error code 0: The License has been released successfully.
Error code 1: Successfully acquired license.
Error code 2: Failed to retrieve a private key from the client certificate, for more information refer to the log files from Flexera server and license manager application.
Error code 3: Failed to receive payload from the Flexera server, for more information refer to the log files from Flexera server and license manager application.
Error code 4: Failed to decode the payload response, for more information refer to the log files from Flexera server and license manager application.
Error code 5: Configured feature code is not available, for more information refer to the log files from Flexera server and license manager application.
Error code 6: Configured feature cannot be started, for more information refer to the log files from Flexera server and license manager application.
Error code 7: Configured feature has expired, for more information refer log to the files from Flexera server and license manager application.
Error code 8: Failed to get a license from the Flexera server, for more information refer to the log files from Flexera server and license manager application.
Error code 9: Configured feature name in the Flexera server is not valid, for more information refer to the log files from Flexera server and license manager application.
Error code 10: Failed to acquire a license, for more information refer to the log files from Flexera server and license manager application.
Error code 11: Available License count exceeded, for more information refer to the log files from Flexera server and license manager application.
Error code 12: License acquire request from an unsupported client.
Error code NNN: HTTP status error code, for more information refer to the log files from Flexera server and license manager application.