Problem Analysis

This chapter describes the information that will help you analyze problems with Z and I Emulator for Windows, and ways to report a problem to HCL. For detailed information about contacting HCL, refer to Quick Beginnings.

For information about Z and I Emulator for Windows and support, refer to the following Web sites:
  • The HCL Software home page provides access to general product information, and download services. To view this page, go to the following Internet address:

    https://www.hcltech.com/software

  • The HCL Z and I Emulator for Windows support page provides links to code fixes, tips, newsgroups, support options, and services. To view this page or to submit a software defect report, go to the following Internet address:

    https://hclpnpsupport.hcltech.com/csm

Z and I Emulator for Windows provides several utilities to help you with problem analysis. They can be invoked by selecting their icons from the Programs → HCL Z and I Emulator for Windows → Administrative and PD Aids subfolder on the Windows® Start menu.

The following sections describe these utilities and how to use them.