Product License Key Messages
Message Number: HZAL001E
Description: ERROR! Invalid or empty DB Schema provided with associated license key
Explanation: An internal error has occurred with processing the provided license key.
Action: Please contact HCL Z Asset Optimizer technical support for assistance.
Message Number: HZAL002E
Description: ERROR! Unable to open for read <filename> License key file.
Explanation: The expected filename containing the license key is unavailable for reading.
Action: Please contact HCL Z Asset Optimizer technical support for assistance.
Message Number: HZAL003E
Description: ERROR! Unsupported or unknown license key has been provided
Explanation: Validation of the provided license key has failed.
Action: Please contact HCL Z Asset Optimizer technical support for assistance.
Message Number: HZAL004E
Description: ERROR! Unable to allocate SQL ODBC Environment Handle. Rc=??
Explanation: Allocation of the ODBC Environment handle control block has failed.
Action: Ensure there is sufficient available RAM and/or Swap space for the number of import containers required to run. Alternatively, contact HCL Z Asset Optimizer technical support for assistance.
Message Number: HZAL005E
Description: ERROR! Unable to allocate SQL ODBC Connection Handle. Rc=??
Explanation: Allocation of the ODBC DB connection handle control block has failed.
Action: Ensure there is sufficient available RAM and/or Swap space for the number of import containers required to run. Alternatively, contact HCL Z Asset Optimizer technical support for assistance.
Message Number: HZAL006E
Description: ERROR! DB Connection failed with retcode ??
Explanation: The connection request to the installed GKB database has failed with the shown return code.
Action: Ensure sufficient RAM and/or free swap space is available to run more import container instances. Alternatively, contact HCL Z Asset Optimizer technical support for assistance.
Message Number: HZAL007E
Description: ERROR! Unable to allocate SQL ODBC statement handle for DB. Rc=??
Explanation: An attempt to allocate the ODBC statement handle control block has failed with the shown return code.
Action: Ensure sufficient RAM and/or free swap space is available to run more import container instances. Alternatively, contact HCL Z Asset Optimizer technical support for assistance.
Message Number: HZAL010S
Description: License Key DB processing failed to complete successfully
Explanation: License Key decryption processing has failed due to previous errors.
Action: Review any previous error messages. Contact HCL Z Asset Optimizer technical support for assistance.
Message Number: HZAL011E
Description: ERROR! Invalid length detected. Invalid License Key provided
Explanation: The provided license key is an invalid or unsupported length.
Action: Ensure you have cut/pasted/copied the complete license key data string provided to you. If problems continue, please contact HCL Z Asset Optimizer technical support for assistance.
Message Number: HZAL012E
Description: ERROR! Unable to decrypt license key provided. Rc=<rc>
Explanation: The provided license key has failed the decryption process.
Action: Please contact HCL Z Asset Optimizer technical support for assistance.
Message Number: HZAL013S
Description: License Key decryption processing failed to complete successfully
Explanation: The provided license key has failed decryption validation and processing.
Action: See previous messages for further details. Please contact HCL Z Asset Optimizer technical support for assistance.
Message Number: HZAL022S
Description: License key validation failed.
Explanation: The provided license key has failed validation. Review previous messages for further details.
Action: Contact HCL Z Asset Optimizer technical support for assistance.
Message Number: HZAL024E
Description: ERROR! License key does not provide authorization for execution of <product> version V<version> ( <current version> )
Explanation: The license key provided has been generated for <product> <version>. Yet the product version being executed is <current version>.
Action: The license key is not activated. Contact your HCL Z Asset Optimizer Technical Support for assistance.
Message Number: HZAL025E
Description: ERROR! Product version information missing from license key.
Explanation: The license key provided does not contain the expected product version information. Ensure the complete license key string has been entered.
Action: The license key is not activated. Contact your HCL Z Asset Optimizer Technical Support for assistance.
Message Number: HZAL028E
Description: A License Key Verification Error has occurred. Response Code = <rc>
Explanation: The provided license key has failed verification processing against the installation host system.
Action: The license key is not activated. Contact your HCL Z Asset Optimizer Technical Support for assistance