Welcome
HCL Workload Automation
Welcome to the HCL Workload Automation documentation, where you can find information about how to install, maintain, and use HCL Workload Automation. The documentation has been updated for HCL Workload Automation Version 10.2.7.
Troubleshooting
Troubleshooting engine problems
Gives solutions to problems that might occur with the modules and programs that comprise the basic scheduling "engine" on the master domain manager.
Miscellaneous problems
Error message for a locked database table or object in a table

Product requirements
This section contains links to the HCL Workload Automation Product Requirements.
Product Library in PDF format
This section contains links to the PDF versions of all the publications provided in Product Documentation for HCL Workload Automation.
Overview
Best practices
Mobile Applications Userʼs Guide
Dynamic Workload Console User's Guide
AI Data Advisor (AIDA) User's Guide
HCL Workload Automation
Welcome to the HCL Workload Automation documentation, where you can find information about how to install, maintain, and use HCL Workload Automation. The documentation has been updated for HCL Workload Automation Version 10.2.7.
- Planning and Installation
- User's Guide and Reference
- Administration Guide
- Scheduling with the Agent for z/OS
- Database Views
- High Availability Cluster Environment
- Troubleshooting
  - Getting started
    Gives an overview of what troubleshooting information is contained in this publication, and where to find troubleshooting information which is not included.
  - Logs and traces
    Provides detailed information about logs and traces, and how to customize them and set the logging and tracing levels.
  - Troubleshooting networks
    Describes how to recover from short-term and long-term network outages and offers solutions to a series of network problems.
  - Troubleshooting engine problems
    Gives solutions to problems that might occur with the modules and programs that comprise the basic scheduling "engine" on the master domain manager.
  - Troubleshooting dynamic workload scheduling
    This section provides information that is useful in identifying and resolving problems with dynamic workload scheduling, including how to tune the job processing rate and how to solve common dynamic scheduling problems.
  - Troubleshooting when automatically adding dynamic agent workstations to the plan
    This section provides information that is useful in identifying and resolving problems in the HCL Workload Automation environment when you enable the automatic adding of dynamic agent workstations to the plan.
  - Troubleshooting Dynamic Workload Console
    Describes how to troubleshoot problems with the Dynamic Workload Console related to connections, performance, user access, reports, and others.
  - Troubleshooting workload service assurance
    Gives you troubleshooting information about workload service assurance by explaining how it works and how it exchanges information between the modules. In addition, it provides solutions to common problems.
  - Troubleshooting switch manager
    Provides troubleshooting information about the fault-tolerant switch manager in terms of the event counter, the Ftbox, and link problems. It also provides solutions to some common problems with the backup domain manager.
  - Synchronizing the database with the Symphony file
  - Corrupt Symphony recovery
    Explains the symptoms of Symphony file corruption and links you to tasks that can recover the file on the master domain manager, fault-tolerant agent, or lower domain manager.
  - Support information
  - Date and time format reference - strftime
- Driving HCL Workload Automation
HCL Workload Automation for Z
Welcome to the HCL Workload Automation for Z documentation, where you can find information about how to install, maintain, and use the product. The documentation has been updated for version 10.2 Fix Pack 4.
Messages and Codes
Glossary
Notices

An error message indicates that a database table, or an object in a table, is locked

An error message indicates that a function cannot be performed because a table, or an object in a table, is locked. However, the table or object does not appear to be locked by another HCL Workload Automation process.

Cause and solution:

The probable cause is that a user has locked the table by using the database command-line or GUI:

DB2®: Just opening the DB2® GUI is sufficient to lock the database tables, denying access to all HCL Workload Automation processes.
Oracle: If the Oracle command-line is opened without the auto-commit option, or the GUI is opened, Oracle locks all tables, denying access to all HCL Workload Automation processes.

To unlock the table close the command-line or GUI, as appropriate.

Note: HCL Workload Automation provides all of the database views and reports you need to manage the product. You are strongly recommended to not use the facilities of the database to perform any operations, including viewing, on the database tables.