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Workload Automation 10.2.7
  1. Home icon
  2. Welcome
  3. HCL Workload Automation

    Welcome to the HCL Workload Automation documentation, where you can find information about how to install, maintain, and use HCL Workload Automation. The documentation has been updated for HCL Workload Automation Version 10.2.7.

  4. Troubleshooting
  5. Troubleshooting engine problems

    Gives solutions to problems that might occur with the modules and programs that comprise the basic scheduling "engine" on the master domain manager.

  6. Problems with DB2
  • Product requirements

    This section contains links to the HCL Workload Automation Product Requirements.

  • Product Library in PDF format

    This section contains links to the PDF versions of all the publications provided in Product Documentation for HCL Workload Automation.

  • Overview
  • Best practices
  • Mobile Applications Userʼs Guide
  • Dynamic Workload Console User's Guide
  • AI Data Advisor (AIDA) User's Guide
  • HCL Workload Automation

    Welcome to the HCL Workload Automation documentation, where you can find information about how to install, maintain, and use HCL Workload Automation. The documentation has been updated for HCL Workload Automation Version 10.2.7.

    • Planning and Installation
    • User's Guide and Reference
    • Administration Guide
    • Scheduling with the Agent for z/OS
    • Database Views
    • High Availability Cluster Environment
    • Troubleshooting
      • Getting started

        Gives an overview of what troubleshooting information is contained in this publication, and where to find troubleshooting information which is not included.

      • Logs and traces

        Provides detailed information about logs and traces, and how to customize them and set the logging and tracing levels.

      • Troubleshooting networks

        Describes how to recover from short-term and long-term network outages and offers solutions to a series of network problems.

      • Troubleshooting engine problems

        Gives solutions to problems that might occur with the modules and programs that comprise the basic scheduling "engine" on the master domain manager.

        • Composer problems
        • JnextPlan problems
        • Conman problems
        • Fault-tolerant agent problems
        • Dynamic agent problems
        • Problems on Windows
        • Extended agent problems
        • Planner problems
        • Problems with DB2
          • Timeout occurs with DB2
          • JnextPlan fails because DB2 transaction log is full
          • DB2 might lock while making schedule changes
        • Problems with Oracle
        • Problems with MSSQL
        • Problems with Informix
        • Application server problems
        • Event management problems
        • Managing concurrent accesses to Symphony
        • StartApp Server problems
        • MakePlan problems
        • SwitchPlan problems
        • Create Post Reports
        • Update Stats
        • Miscellaneous problems
        • StartUp shows an error after upgrade
      • Troubleshooting dynamic workload scheduling

        This section provides information that is useful in identifying and resolving problems with dynamic workload scheduling, including how to tune the job processing rate and how to solve common dynamic scheduling problems.

      • Troubleshooting when automatically adding dynamic agent workstations to the plan

        This section provides information that is useful in identifying and resolving problems in the HCL Workload Automation environment when you enable the automatic adding of dynamic agent workstations to the plan.

      • Troubleshooting Dynamic Workload Console

        Describes how to troubleshoot problems with the Dynamic Workload Console related to connections, performance, user access, reports, and others.

      • Troubleshooting workload service assurance

        Gives you troubleshooting information about workload service assurance by explaining how it works and how it exchanges information between the modules. In addition, it provides solutions to common problems.

      • Troubleshooting switch manager

        Provides troubleshooting information about the fault-tolerant switch manager in terms of the event counter, the Ftbox, and link problems. It also provides solutions to some common problems with the backup domain manager.

      • Synchronizing the database with the Symphony file
      • Corrupt Symphony recovery

        Explains the symptoms of Symphony file corruption and links you to tasks that can recover the file on the master domain manager, fault-tolerant agent, or lower domain manager.

      • Support information
      • Date and time format reference - strftime
    • Driving HCL Workload Automation
  • HCL Workload Automation for Z

    Welcome to the HCL Workload Automation for Z documentation, where you can find information about how to install, maintain, and use the product. The documentation has been updated for version 10.2 Fix Pack 4.

  • Messages and Codes
  • Glossary
  • Notices
 Feedback

Problems with DB2®

The following problems could be encountered with DB2®:
  • Timeout occurs with DB2
  • JnextPlan fails with the DB2 message "The transaction log for the database is full."
  • UpdateStats fails if it runs more than two hours (message AWSJCO084E given)
  • DB2 might lock while making schedule changes
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