Welcome
Release Notes
About the Product
HCL MaxAI Canonical offers a a unified, extensible, and vendor-agnostic data layer designed to support MaxAI across the entire Martech landscape.

HCL MaxAI CDM Documentation
Release Notes
- System Requirements and Compatibility
- About the Product
  HCL MaxAI Canonical offers a a unified, extensible, and vendor-agnostic data layer designed to support MaxAI across the entire Martech landscape.
- New Features
  The new features in the first release of HCL MaxAI Canonical are as follows:
- Enhancements
  Enhancements include functional enhancements and technical enhancements.
- Limitations
  Limitations include functional limitations and technical limitations.
- Known Issues
  The following are the Known Issues in the first release of HCL MaxAI Canonical:
- Before you contact HCL technical support
  If you encounter a problem that you cannot resolve by referring the documentation, your company's designated support contact can log a call with HCL technical support. Use these guidelines to ensure that your problem is resolved efficiently and successfully.
System Requirements
Installation Guide
User Guide
Ops Guide
CDM Redbook

About the Product

HCL MaxAI Canonical offers a a unified, extensible, and vendor-agnostic data layer designed to support MaxAI across the entire Martech landscape.

Along with Unica, the architecture supports ingestion from any MarTech platform, including:

Adobe (AEP, Adobe Campaign)
Salesforce Marketing Cloud
MoEngage / CleverTap
Braze
Homegrown customer systems
Future acquisitions and built-ins

The purpose of the foundation is to become the central analytical substrate enabling:

MaxAIs analytical agents
Segment creation agents
Operational agents
Future autonomous campaign creation
Multi-agent orchestration
Vendor-neutral Martech automation

The components included are as follows:

Retail and Campaign Data Structures
Oracle Physical Schema
Metadata-driven ETL Pipelines
Airflow Orchestration Templates
Integration Layer for MaxAI Agents