New Features

MaxAI operates as part of GenAI solutions of the HCL Unica+ suite of products.

Note: MaxAI is a dockerized solution, so you will need docker image on your system for accessing it.

New Features in 25.1.0.1

The list of new features introduced in version 25.1.0.1 of MaxAI are as follows:
MaxAI integration with Discover+
Integration of MaxAI with Discover+ without the dependency on Unica Platform using Kubernetes Configmap and Helm properties.
Restructuring MaxAI integration with Platform
Avoids repeated or unnecessary API calls when opening or interacting with the MaxAI chat, and stores chat history in storage so that conversations persist even if the MaxAI window is closed and reopened during the same session.
MaxAI Report Insights for Discover
Generating and providing insights for Discover report (single report).
Detect Report Insight
Generates summaries and insights from Detect reports to quickly understand key performance trends and identify areas that need attention without manually combing through raw data.
Note: As on 25.1.0.1, MaxAI only supports English locale.

New Features in 25.1.0

The list of new features introduced in version 25.1.0 of MaxAI are as follows:
MaxAI Assistant
Helps in real-time decisions and optimizations. Ask any query related to Unica product suite and the Assistant provides quick and accurate answers. The supported queries are:
  • Analytical queries
  • Segment creation queries
  • Plan approval queries
  • Unica product documentation-related queries
MaxAI Content Generation
Enables a Marketer to effortlessly optimize the content of their emails. With intelligent AI-driven suggestions, marketers can instantly refine their messaging for better clarity, tone, and impact ensuring that the core message resonates with their audience. Content Generation includes:
  • Email Text Generation
  • Subject Line Analysis
  • Text Fields and Rich Text Editor Fields in Offers
MaxAI Email Scoring and Insights
Enables a Marketer to improve their email content by scoring it based on various marketing-related parameters. With intelligent AI-driven suggestions, marketers can refine their email communication to make it a professional and high-impact marketing communication.
MaxAI Journey Insights
Access actionable insights for Unica Journey and Unica Deliver. In just a few clicks, marketers can move from observation to action.
MaxAI Reporting Insights
AI-driven insights provides contextual and actionable-analysis based on the selected chart or report. With the analysis, you can continue to the chat with the AI in MaxAI assistant, ask follow-up questions to receive appropriate responses enabling seamless exploration of trends, detection of anomalies, and data-driven recommendations.
MaxAI Session Insights
AI-driven insights provides contextual and actionable-analysis based on the selected session.
Configuration
Introduced to partition-level flags for User role and permission and LLM Keys provided at partition level.
Note: As on 25.1.0, MaxAI only supports English locale.

Points to Remember when using an AI-driven component

Because MaxAI incorporates advanced AI and GenAI technologies, users should be aware of the following behaviors and best practices:
  • Iterative Learning and Improvement: MaxAI leverages iterative improvements. Initial responses may vary in accuracy and relevance; both prompts and responses can refine over time based on user feedback and improved system tuning. Expect continuous enhancement, not day-one perfection.
  • Non-deterministic Outputs: MaxAI utilizes large language models (LLMs), which are inherently non-deterministic, identical queries may yield different responses across sessions or users.
  • Context-dependent Results: For analytical queries, MaxAI tries for accurate computation based on available data. However, how results are summarized or explained may vary depending on the retained context for the session.
  • Handling of Vague or Incomplete Queries: Ambiguous or incomplete questions may trigger clarification prompts from MaxAI, or result in less precise answers. Providing context-rich and specific queries improves outcomes.
  • Session Context and Continuity: Cross-context or unrelated queries within the same session may lead to confusion or errors in responses. For best results, keep queries within a logical context thread or start new sessions for unrelated topics.
  • Data Dependency and Accuracy: MaxAI relies on access to up-to-date, accurate, and complete data sources. If the underlying data or documentation is outdated, incomplete, or inconsistent, the AI’s responses and analytical outputs may be impacted even if the logic or query syntax is correct.
  • Explainability: MaxAIs documentation related responses sometimes include links to underlying documentation or data. That helps to review supporting details when available.
Note: MaxAI output is generated by GenAI or other automated technologies. Such content is provided for informational purposes only. We request you to verify the accuracy and completeness of the information before completely accepting it.