Welcome
Release Notes
Known Issues
The following table lists the known issues in MaxAI

HCL MaxAI Documentation
Release Notes
- System Requirements and Compatibility
  MaxAI operates as part of the HCL Unica+ suite of products.
- New Features
  MaxAI operates as part of GenAI solutions of the HCL Unica+ suite of products.
- Fixed Defects
  The following table lists the defects of MaxAI fixed in 25.1.0.1
- Known Issues
  The following table lists the known issues in MaxAI
- Before you contact HCL technical support
  If you encounter a problem that you cannot resolve by referring the documentation, your company's designated support contact can log a call with HCL technical support. Use these guidelines to ensure that your problem is resolved efficiently and successfully.
Deployment Guide
Administrator Guide
User Guide

Known Issues

The following table lists the known issues in MaxAI

Known Issues in 25.1.0.1


Issue ID	Description
HMA-399583	The link at the end of the MaxAI document search currently points to the English version of the documentation even if the Platform locale is a non-english locale, and even if MaxAI supports additional locales other than English.
HMA-385556	MaxAI Journey - Showing inconsistent answers for sequentially asked questions.

Known Issues in 25.1.0

Currently, MaxAI does not support Journey Multi-partition. MaxAI supports multi-partition for all other in-scope Unica products.


Issue ID	Description
HMA-399583	The link at the end of the MaxAI document search currently points to the English version of the documentation even if the Platform locale is a non-english locale, and even if MaxAI supports additional locales other than English.
HMA-386690	MaxAI Analytics: MaxAI intermittently provides inconsistent or potentially inaccurate responses to campaign, journey, and engagement-related queries.
HMA-386689	MaxAI Insight: Issues involve inaccurate data and responses in MaxAI Insights graphs and reports, affecting financial summaries, approval/task reports, and score displays.
HMA-386693	Unica Platform : MaxAI occasionally gives inconsistent or incomplete answers for key Unica Plus and Platform queries.
HMA-386692	MaxAI Plan : [German Search] intermittently provides incorrect, irrelevant, or no responses for queries related to reports, alerts, to-do updates, and line item rollups.
HMA-385556	MaxAI Journey - Showing inconsistent answers for sequentially asked questions.
HMA-384839	MaxAI Deliver: For SLA (LLM based Subject Line Analysis) The system provides the same suggestions when the same subject line is analysed multiple times.