Alert and notification subscriptions
Users can choose to have system alerts and notifications delivered in emails, if Marketing Platform is configured to send them. They can also select the level to which they subscribe.
For example, they can choose to receive only Critical system alerts, and receive all notifications. The subscription levels differ depending on the product that is sending the system alerts and notifications.
Note: All system alerts are always delivered in pop-up windows when users log in to HCL® Marketing
Software. Users cannot control these by changing their
subscriptions.
When users log in to HCL Marketing Software, the System alerts window is displayed only if there are any new or unread alerts. Users can mark an alert as read by selecting the alert and clicking Mark as read in the System alerts window.