Integration with web access control platforms

Authentication

When users access an application through a web access control portal, their authentication is managed through the web access control system. Web access control users who are also members of an LDAP group that is synchronized with HCL Marketing Software are authenticated to all HCL Marketing Software applications when they log in to the web access control system. These users do not see the HCL Marketing Software application login screens.

Authorization

HCL Marketing Software applications query Marketing Platform for user authorization information. Marketing Platform imports groups and their users from the LDAP database through a periodic synchronization task that automatically retrieves information from the LDAP server. When Marketing Platform imports users and groups from the LDAP database, group memberships are maintained. These LDAP users are also exposed to the web access control system, so the web access control system and HCL Marketing Software are referencing a consistent set of users.

Additional authorization controls, including control over the application URLs to which users have access, are also available through most web access control systems.

Web access control integration diagrams

The following figure illustrates how HCL Marketing Software works with SiteMinder and an LDAP directory server to authenticate and authorize users.

The following figure illustrates how HCL Marketing Software works with IBM Security Access Manager and an LDAP directory server to authenticate and authorize users.