Schedule management
You can manage all schedules from the page. You must have the Administer Scheduled tasks page permission in Marketing Platform to manage schedules.
These are the tabs on the Scheduled tasks page.
- Schedules - On this tab you can create schedules and view or delete schedule definitions. You can click the schedule name to edit a definition, including adding notifications and enabling or disabling the schedule.
- Runs - On this tab you can view queued and completed runs of every schedule, cancel a queued run, and delete a run. You can click the schedule name to edit a definition, including adding notifications and enabling or disabling the schedule.
Schedules and partitions
In a multi-partition environment, you see only the schedules that are created in the partition to which you belong, unless you have the PlatformAdminRole role, which allows you to see all scheduled runs across all partitions.
Unknown status
If you see a large number of runs with a status of Unknown, you can adjust the Scheduler polling frequency by setting the Platform | Scheduler | Maximum Unknown Status Polling Count property on the Settings > Configuration page. This property specifies the number of times the Scheduler checks the status of a run before reporting a status of Unknown.
The Unknown status indicates that Marketing Platform can not determine whether the job is still running, completed or failed.
If your organization has a large number of scheduled jobs, increasing polling frequency can affect performance.
The schedule list filter
You can filter the schedule list on the Runs and Schedules tabs.
You can enter text in the box at the top right of the list for a quick filter that compares your search term against the values in all of the columns in the list. If your search string is contained in any of the columns, the schedule or run is included in the search result.
For advanced search, you can click Edit the schedule list filter to open a window where you can set criteria to evaluate against the attributes of the listed schedules or runs.
Disabling and enabling multiple schedules (with FixPack 10.0.0.1 only)
If you have applied Marketing Platform FixPack 10.0.0.1, you can select multiple schedules on the Schedules tab and disable or enable them by clicking the Disable or Enable button at the top of the list.
You can use this bulk disable and enable feature in conjunction with the filter to obtain a list of the schedules you want to disable or enable. For example, if you added search tags when you created schedules, you can filter the list to show only schedules with a specific tag. Then you can select all of these schedules and disable or enable them with a single click.
When you disable a scheduled task, any schedules that depend on a trigger from the disabled task are not disabled, but they will not run because they will not receive the trigger.