Known issues

This following are the known issues in Unica Plan:

Known Issues in 25.1.0.1

The following are the known issues of Unica Plan in 25.1.0.1:

Issue IDDescription
HMA-393299 On a setup with Oracle database, sometimes, after creating a Project and adding an attachment, if you edit it, new notes are not getting added if you do not add any description.
HMA-392592 When you switch folders in the card view, the list of offer lists is not getting refreshed.
HMA-390391Plan alerts are being opened in a different tab.
HMA-381593In case of Approval Compliance Listing, if you have attached multiple attachments, the Linked Task, Approvers, Status, and Total Approvers appear multiple times for the same Approval.
HMA-381571In case of Approval Compliance listing, the value for the Total Number of Approvers is incorrect.
HMA-378602When you add a Project request from Plan menu, the edit screen appears instead of a pop-up.
HMA-356133In a Docker environment with Apache Tomcat server, if you do not access Plan for more than 24 hours, the database closes the connection due to timeout and Plan does not establish any new connections making it inaccessible.
HMA-348874Cannot open the offers window on TCS.
HMA-348388If All Active Invoices is the recent accessed page, then clicking on My Active Invoices or All Invoices from the Favourites menu, makes the system navigate to All Active Invoices.
HMA-348325If All Plans is the recent accessed page, then clicking on Active Plans from the Favourites menu, makes the system navigate to All Plans.
HMA-344788Clicking on Offer attachments from Manage my approvals dashboard report gives 5001 error.
HMA-344753Cannot edit TCS Tab of two projects at the same time.
HMA-344559UI Task alignment issues is seen if task is opened from th right pane.
HMA-343362In case of PDF Embed API, the create version without-markup is not working and the downloaded PDF file does not show any markup changes.
HMA-343138Cannot assign a member to a project request for failed delegations.
HMA-343043Adobe cloud should not be blocked in the network if you are trying to access markup with PDF Embed API.
HMA-342918In case of Tasks, hovering on task attachments doesn't magnify the thumbnail.
HMA-342794For Safari browser, the thumbnails are not getting generated.
HMA-338603On Google Chrome and Microsoft Edge browser, PATCH and DELETE methods are not working on an ISAM setup.

Workaround:

This issue can be resolved by making the following CORS configurations:
Access-Control-Allow-Origin <plan ISAM url >
Access-Control-Allow-Methods GET, POST, OPTIONS, PUT, DELETE, PATCH
Access-Control-Allow-Headers accept, authorization, content-type, x-requested-with
Access-Control-Allow-Credentials true
Access-Control-Max-Age 1
HMA-338197In case of Enhanced calendar, when using a Safari browser, it does not display the scroll for the current time.
HMA-337095A Slack user (Plan admin) can assign themselves to a project, but cannot access the slack channel from Communicate.
HMA-334654If using a Safari browser, the Manage selections in the workflow approval displays two sections.
HMA-334635When using Slack, if a non-slack admin user tries to add a member to a project, an incorrect error message appears.
HMA-332833There is no progress bar to know if the Birt report is loading or not.
HMA-332411When creating or copying Campaign projects, high response times observed.
HMA-332406When publishing Offers or Offer lists, High response times observed.
HMA-332405Some degradation seen when accessing Plan > Offers.
HMA-330115Deleting approvers, from the selected steps, does not unblock the users from selection after the steps are deleted.
HMA-329839In Unica Insights Reports, todays date is not mentioned at the bottom of the excel exported file type.
HMA-329451When two or more users are using Plan simultaneously, the UI language of the Plan's section displays the last logged in user’s language.
HMA-328588Offer revision history not getting localized.
HMA-326549Approvals should not be automatically delegated when it is in Not started state.
HMA-326322Pasting to a Cell fails, if the Cell has a "Control Cell" assigned where the control cell is recently created.
HMA-325768In multiple cases, Task list sorting is lost.
HMA-325720For Plan objects, Logout option is not working as expected.
HMA-324429In some cases, the To-do preview points to incorrect To-do when clicked multiple times.
HMA-319048When adding items for approval from an external CMS, the application was getting logged out.
HMA-307200On the enhanced workflow UI, you cannot move stages using drag-and-drop.
HMA-283675When URL value is used in a single select attribute value, all attribute values display.
HMA-283523When an OOO user tries to assign the task to himself, delegation fails.
Defect 272141

If you use the required attributes feature in versions before 10.1 and have upgraded to version 12.0, the rules for required features are not retained in version 12.0. To make an attribute required, you must edit the attribute and select the Required option for the attribute. However, this makes the attribute a required attribute on all the forms that it is included in.

This issue does not occur if you upgrade from version 10.1 or newer version.

N/AWhen integrated with Tivoli Access Manager, under select circumstances, an "Incomplete Reply from server" error might occur when performing certain actions in the application (for example, configuring form attributes).
N/AREST API support is not available for all APIs. To see supported APIs in V12, see the Unica Plan REST APIs documentation.
N/A

The systems that use DB2 v10.1, the NOT EXISTS operator produces duplicate results. Results can be incorrect for queries that include a NOT EXISTS clause.

As a workaround, you can set the DB2_ANTIJOIN registry parameter to NO and restart the DB2 server. Forexample,

<DB2-HOME>\BIN>db2set DB2_ANTIJOIN=NO

HMA-303714

When the rich text is at screen bottom and users need to scroll down the screen to reach it, use of tools of Rich Text makes the scroll to back to the top of the screen.

When the rich text field has a scrollbar and a table is inserted at the bottom of this field, the user needs to scroll the field to see the contextual menu of table when they selects a cell.

HMA-176872, HMA-176873During installation, uppercase database credentials cause errors.

Workaround: Enter database details for the host name and domain name in lower case characters.

N/A

In a Safari browser, when you click Download Original in the markup window, the file is saved successfully on disk. However, it opens a blank tab window along with every download. This is a Safari browser issue.

To avoid this issue you can try to hold the Option key and click Download Original to download without opening new blank tab. You can also right click Download Original to open a context pop-up menu. Click Save Image As... to save the file to the desired location. It does not open a new tab.

Known Issues in 25.1.0

The following are the known issues of Unica Plan in 25.1.0:

Issue IDDescription
HMA-381593In case of Approval Compliance Listing, if you have attached multiple attachments, the Linked Task, Approvers, Status, and Total Approvers appear multiple times for the same Approval.
HMA-381571In case of Approval Compliance listing, the value for the Total Number of Approvers is incorrect.
HMA-356133In a Docker environment with Apache Tomcat server, if you do not access Plan for more than 24 hours, the database closes the connection due to timeout and Plan does not establish any new connections making it inaccessible.
HMA-348874Cannot open the offers window on TCS.
HMA-348388If All Active Invoices is the recent accessed page, then clicking on My Active Invoices or All Invoices from the Favourites menu, makes the system navigate to All Active Invoices.
HMA-348325If All Plans is the recent accessed page, then clicking on Active Plans from the Favourites menu, makes the system navigate to All Plans.
HMA-344788Clicking on Offer attachments from Manage my approvals dashboard report gives 5001 error.
HMA-344753Cannot edit TCS Tab of two projects at the same time.
HMA-344559UI Task alignment issues is seen if task is opened from th right pane.
HMA-343362In case of PDF Embed API, the create version without-markup is not working and the downloaded PDF file does not show any markup changes.
HMA-343138Cannot assign a member to a project request for failed delegations.
HMA-343043Adobe cloud should not be blocked in the network if you are trying to access markup with PDF Embed API.
HMA-342918In case of Tasks, hovering on task attachments doesn't magnify the thumbnail.
HMA-342794For Safari browser, the thumbnails are not getting generated.
HMA-338603On Google Chrome and Microsoft Edge browser, PATCH and DELETE methods are not working on an ISAM setup.

Workaround:

This issue can be resolved by making the following CORS configurations:
Access-Control-Allow-Origin <plan ISAM url >
Access-Control-Allow-Methods GET, POST, OPTIONS, PUT, DELETE, PATCH
Access-Control-Allow-Headers accept, authorization, content-type, x-requested-with
Access-Control-Allow-Credentials true
Access-Control-Max-Age 1
HMA-338197In case of Enhanced calendar, when using a Safari browser, it does not display the scroll for the current time.
HMA-337095A Slack user (Plan admin) can assign themselves to a project, but cannot access the slack channel from Communicate.
HMA-334654If using a Safari browser, the Manage selections in the workflow approval displays two sections.
HMA-334635When using Slack, if a non-slack admin user tries to add a member to a project, an incorrect error message appears.
HMA-332833There is no progress bar to know if the Birt report is loading or not.
HMA-332411When creating or copying Campaign projects, high response times observed.
HMA-332406When publishing Offers or Offer lists, High response times observed.
HMA-332405Some degradation seen when accessing Plan > Offers.
HMA-330115Deleting approvers, from the selected steps, does not unblock the users from selection after the steps are deleted.
HMA-329839In Unica Insights Reports, todays date is not mentioned at the bottom of the excel exported file type.
HMA-329451When two or more users are using Plan simultaneously, the UI language of the Plan's section displays the last logged in user’s language.
HMA-328588Offer revision history not getting localized.
HMA-326549Approvals should not be automatically delegated when it is in Not started state.
HMA-326322Pasting to a Cell fails, if the Cell has a "Control Cell" assigned where the control cell is recently created.
HMA-325768In multiple cases, Task list sorting is lost.
HMA-325720For Plan objects, Logout option is not working as expected.
HMA-324429In some cases, the To-do preview points to incorrect To-do when clicked multiple times.
HMA-319048When adding items for approval from an external CMS, the application was getting logged out.
HMA-307200On the enhanced workflow UI, you cannot move stages using drag-and-drop.
HMA-283675When URL value is used in a single select attribute value, all attribute values display.
HMA-283523When an OOO user tries to assign the task to himself, delegation fails.
Defect 272141

If you use the required attributes feature in versions before 10.1 and have upgraded to version 12.0, the rules for required features are not retained in version 12.0. To make an attribute required, you must edit the attribute and select the Required option for the attribute. However, this makes the attribute a required attribute on all the forms that it is included in.

This issue does not occur if you upgrade from version 10.1 or newer version.

N/AWhen integrated with Tivoli Access Manager, under select circumstances, an "Incomplete Reply from server" error might occur when performing certain actions in the application (for example, configuring form attributes).
N/AREST API support is not available for all APIs. To see supported APIs in V12, see the Unica Plan REST APIs documentation.
N/A

The systems that use DB2 v10.1, the NOT EXISTS operator produces duplicate results. Results can be incorrect for queries that include a NOT EXISTS clause.

As a workaround, you can set the DB2_ANTIJOIN registry parameter to NO and restart the DB2 server. Forexample,

<DB2-HOME>\BIN>db2set DB2_ANTIJOIN=NO

HMA-303714

When the rich text is at screen bottom and users need to scroll down the screen to reach it, use of tools of Rich Text makes the scroll to back to the top of the screen.

When the rich text field has a scrollbar and a table is inserted at the bottom of this field, the user needs to scroll the field to see the contextual menu of table when they selects a cell.

HMA-176872, HMA-176873During installation, uppercase database credentials cause errors.

Workaround: Enter database details for the host name and domain name in lower case characters.

N/A

In a Safari browser, when you click Download Original in the markup window, the file is saved successfully on disk. However, it opens a blank tab window along with every download. This is a Safari browser issue.

To avoid this issue you can try to hold the Option key and click Download Original to download without opening new blank tab. You can also right click Download Original to open a context pop-up menu. Click Save Image As... to save the file to the desired location. It does not open a new tab.