Request routing options
HCL® Marketing Operations provides similar routing options for project requests as for tasks.
You must select at least one of the following options under the Project Request Routing Model section of the Team summary page:
- Managers can route project requests to members
The manager can assign these requests to team members.
- Members can accept team-assigned project requests from the team.
Team members can take ownership of these requests.
- Members can return team-assigned project requests back to the
team
Members can return requests that they previously accepted