Mobile features in HCL Marketing Operations

Marketing Operations includes limited features that are optimized for a mobile browser. Marketing Operations now includes support to evaluate approval processes on mobile devices.

Mobile approvals are especially useful for approvals without creative attachments or when you can describe the changes in comments. They are aimed at cases where a text description captures the essence of what needs to be approved, such as "Requesting approval to increase the number of mailings from 10,000 to 15,000."

These approvals might include one or more attachments to approve as well, but only the names of those attachments are visible in the mobile approval. A requester should include descriptive text with each attachment to enable the approver to make a decision, such as, "changed the Corporate logo to the one on file as you requested."

At this time, mobile approvals have the following limitations.

• You cannot open items that are attached to approvals on mobile devices.
• You cannot use markup features on mobile devices.
• Mobile features are supported only on Android devices 4.4.x and higher, using Chrome 3.6 browser.

You must have permission to access your organization's network on your mobile device to use these features. Your organization can enforce the same security and VPN protection on the mobile browser.