Brief and detailed task alerts

When someone makes edits to a workflow, they can make numerous edits that can affect several tasks, members, and dates. You can determine whether users receive detailed or brief alerts about the workflow changes.

Both brief and detailed alerts can be sent through email and within Marketing Operations:

• Brief mode: The notification informs users that changes were made to the workflow. In certain cases, the field that was changed and new value are shown.
• Detailed mode: The notification contains a section for each task that changed. For each change, both the previous and current values are listed in the alert.

Note the following restrictions:

• If a project is set up to deliver detailed alerts to owners and participants, any changes to workflow tasks lead to a detailed alert sent to project owners and affected task members. Brief alerts that are related to workflow tasks, such as Task Assigned or Task Started, are not sent.
• If a project is set up to deliver detailed alerts to owners only, then changes to workflow task rows lead to a detailed alert sent to project owners only. Affected task members receive brief alerts.

Task alert level

Your administrator can select the Detailed workflow change notification alert. If so, by default, all projects send detailed alerts. Project owners and members can override the default setting on a per-project basis, by changing the setting for the Detailed workflow change notification, in the alert subscription window for each project.