How the installers work

You must use the suite installer and the product installer when you install or upgrade any HCL® Marketing Software product. For example, for installing Marketing Operations, you must use the HCL Marketing Software suite installer and the HCL® Marketing Operations installer.

Make sure that you use the following guidelines before you use the HCL Marketing Software suite installer and the product installer:
  • The suite installer and the product installer must be in the same directory on the computer where you want to install the product. When multiple versions of a product installer are present in the directory with the master installer, the master installer always shows the latest version of the product on the HCL Marketing Software Products screen in the installation wizard.
  • If you are planning to install a patch immediately after you install an HCL Marketing Software product, make sure that the patch installer is in the same directory as that of the suite and product installers.
  • The default top-level directory for HCL Marketing Software installations is /HCL/IMS for UNIX™ or C:\HCL\IMS for Windows™. However, you can change the directory during installation.