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User Guide
Common features
Folders
Folders contain all the artifacts that you create. Artifacts include Journeys, Entry Sources, and Data Definitions.

User Guide
- An Introduction to Unica Journey
  Unica Journey is a goal-based orchestration solution to craft, execute, and visualize context-driven, personalized, multi-step omnichannel customer experiences.
- Getting started with Unica Journey
  The following sections will explain the basic flow of events in designing Journeys.
- Entry Sources
  Entry source is the source from which you are providing data for the Journey. A Journey can have one or multiple entry sources.
- Data Definitions
  Data definitions are the schema of your data.
- Journeys
  Unica Journey is a goal-based orchestration solution to craft, execute, and visualize context-driven, personalized, multi-step omnichannel customer experiences.
- Journey chaining
  Unica Journey contains capabilities for drip marketing. Marketers can run different Journeys for a single audience group and serve customers with better communications in each stage of marketing.
- Journey Template
  Templates page lists all the saved Journey templates. Details like Template Name, Template ID, create date, Data Definition associated and preview is available on this page. Click on the Preview hyperlink to see the preview of the Journey template.
- Offer Integration with Journey
  Journey support offer from Centralized Offer Management (COM). Offer created in COM can be directly associated in email touchpoint with Link connectors in Unica Journey.
- Settings
  Use the settings menu to manage the Journey integrations like Email connectors, SMS connectors, CRM connections, and REST integrations.
- Basic features
  The basic features are features that are accessible at any time.
- Common features
  - Folders
    Folders contain all the artifacts that you create. Artifacts include Journeys, Entry Sources, and Data Definitions.
    - Creating a folder
      Create a new folder to store artifacts like Journeys, Entry Sources, and Data Definitions.
    - Searching a folder
      Use the Search function to locate a folder. The Search function is extremely useful when you have a lot of folders.
    - Editing a folder
      When you edit a folder, you can only change the folder name.
    - Viewing a folder
      Folders reside in the root folder or within another folder. There are multiple ways to access a folder.
    - Viewing artifacts within a folder
      Folders can contain other folders or one of the following artifacts: Journeys, Entry Sources, or Data Definitions.
    - Moving a folder or multiple folders
      All folders need not reside at the root (/) level. You can move some folders within other folders for better organization.
    - Deleting a folder or multiple folders
      Delete unwanted folders using the Delete operation. You can delete a single folder or delete multiple folders at a time.

Folders

Folders contain all the artifacts that you create. Artifacts include Journeys, Entry Sources, and Data Definitions.

You can access only the folders related to the active menu. For example, if you are viewing the Journeys menu and you access the Folders feature, you can only view folders containing Journeys. You cannot view the folders containing Entry Sources, or Data Definitions.

To access Folders, complete the following steps.

Select one of the following menus:
- Journeys
- Entry Sources
- Data Definitions
Click Folders. The Folders panel appears.

You can perform the following operations on Folders.

Table 1. Folder Operations
Folder Operations	Reference
Create a folder	For more information, see Creating a folder.
Search a folder	For more information, see Searching a folder.
Edit a folder	For more information, see Editing a folder.
View folders	For more information, see Viewing a folder.
View artifacts within a folder	For more information, see Viewing artifacts within a folder.
Move a folder or multiple folders to another folder	For more information, see Moving a folder or multiple folders.
Remove a folder or multiple folders	For more information, see Deleting a folder or multiple folders.

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