An Introduction to Unica Journey Unica Journey is a goal-based orchestration solution to craft, execute, and visualize context-driven, personalized, multi-step omnichannel customer experiences.
Unica Journey integrations Process of Starting and Stopping Journey
Journey user roles and permissions Before you begin using Unica Journey , you should assign roles and permissions to users.
Journey interaction logging Interaction Logging for Journey is executed as a scheduled job. The scheduling parameters are set in application.properties file of the Journey Engine. The following is an example of the setting:
Journey logging In Journey version 12.1.2 and earlier, the property JOURNEY_LOGGING , in the journey_master_config.properties file, was only used for tracing the audience.
Journey Records Validation When records enter a Journey, users can set validation on the records.
Journey GDPR Kafka authentication using SSL Configure Web Application servers Tomcat for SSL On every application server on which a Unica application is deployed, configure the web application server to use the certificates you have decided to employ.
Mailchimp Configuration Configuration of Mailchimp as external source with Journey.
Settings Use the settings menu to manage the Journey integrations like Email connectors, SMS connectors, CRM connections, and REST integrations.
Have feedback? Accept All Cookies or Allow All in Cookie Preferences in the footer of this page.