Use the settings menu to manage the Journey integrations like Email connectors, SMS connectors, CRM connections, and REST integrations.
Unica Journey is a goal-based orchestration solution to craft, execute, and visualize context-driven, personalized, multi-step omnichannel customer experiences.
The following sections will explain the basic flow of events in designing Journeys.
Entry source is the source from which you are providing data for the Journey. A Journey can have one or multiple entry sources.
Data definitions are the schema of your data.
Unica Journey contains capabilities for drip marketing. Marketers can run different Journeys for a single audience group and serve customers with better communications in each stage of marketing.
Templates page lists all the saved Journey templates. Details like Template Name, Template ID, create date, Data Definition associated and preview is available on this page. Click on the Preview hyperlink to see the preview of the Journey template.
Journey support offer from Centralized Offer Management (COM). Offer created in COM can be directly associated in email touchpoint with Link connectors in Unica Journey.
If you have multiple connectors to Unica Link for sending an email, you can set the default email connection in the Settings menu.
If you have multiple connectors to Unica Link for sending an SMS, you can set the default SMS connection in the Settings menu.
If you have multiple CRM connections, you can set the default CRM connection in the Settings menu.
If you have multiple ADTECH connectors, you can set the default email connection in the Settings menu.
You can set LinkedIn as a default connection
If you have multiple Database connectors, you can set the default email connection in the Settings menu.
You can manage Unica Link connections from this menu.
The basic features are features that are accessible at any time.
Displays the list of developer tools.
Have feedback? Google Analytics is used to store comments and ratings. To provide a comment or rating for a topic, click Accept All Cookies or Allow All in Cookie Preferences in the footer of this page.