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  2. Administrator's Guide
  3. Journey user roles and permissions

    Before you begin using Unica Journey, you should assign roles and permissions to users.

  • Administrator's Guide
    • An Introduction to Unica Journey

      Unica Journey is a goal-based orchestration solution to craft, execute, and visualize context-driven, personalized, multi-step omnichannel customer experiences.

    • Unica Journey integrations
    • Journey user roles and permissions

      Before you begin using Unica Journey, you should assign roles and permissions to users.

      • Assigning permissions to Journey Roles

        Before assigning a role to a user, you should assign permissions to the available roles.

      • Assigning JourneyAdmin role to a user

        To assign JourneyAdmin role to a user, complete the following steps:

      • Assigning JourneyUser role to a user

        To assign JourneyUser role to a user, complete the following steps:

    • Journey interaction logging

      Interaction Logging for Journey is executed as a scheduled job. The scheduling parameters are set in application.properties file of the Journey Engine. The following is an example of the setting:

    • Journey GDPR
    • Kafka authentication using SSL
    • Configure Web Application servers Tomcat for SSL

      On every application server on which a Unica application is deployed, configure the web application server to use the certificates you have decided to employ.

    • Settings

      Use the settings menu to manage the Journey integrations like Email connectors, SMS connectors, CRM connections, and REST integrations.

Journey user roles and permissions

Before you begin using Unica Journey, you should assign roles and permissions to users.

  • Assigning permissions to Journey Roles
  • Assigning JourneyAdmin role to a user
  • Assigning JourneyUser role to a user
Note: Any changes in configuration requires a restart of Unica Journey. For more information related to security configurations, see Unica Platform Administrator's Guide.
  • Assigning permissions to Journey Roles
    Before assigning a role to a user, you should assign permissions to the available roles.
  • Assigning JourneyAdmin role to a user
    To assign JourneyAdmin role to a user, complete the following steps:
  • Assigning JourneyUser role to a user
    To assign JourneyUser role to a user, complete the following steps:
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