Starting the Contact Optimization server

To use Contact Optimization, you must start the Contact Optimization server. Run the ACOserver script to start the Contact Optimization server.

About this task

Complete the following steps to start the Contact Optimization server:

Procedure

  1. To start the Contact Optimization server, run the ACOserver script.
    The ACOserver script is in the bin directory under the Contact Optimization installation.
    Use the following commands to run the ACOserver script:
    • On Windows™: ACOServer.bat start
    • On UNIX™: ./ACOServer.sh start
  2. To verify that the ACOserver process is running, use the Windows Task Manager or the command ps -ef | grep unica_aolsnr on UNIX systems.