System requirements and compatibility

Contact Optimization operates as part of the HCL® Marketing Software suite of products. Contact Optimization version 10.0 requires HCL® Campaign 10.0.

This section provides the following information for this release of HCL Contact Optimization:

• Where to find system requirement and compatibility information
• Changes in support for third-party software

You can upgrade to Contact Optimization 10.0 from Contact Optimization versions 8.6.0, 9.0.0, 9.1.0, 9.1.1, or 9.1.2. For instructions, see the HCL Contact Optimization Upgrade Guide.

Contact Optimization supports 64-bit operating systems only.

Where to find complete system requirement and compatibility information

For a list of HCL Marketing Software product versions compatible with this product and a list of third-party requirements for this product, see the Recommended Software Environments and Minimum System Requirements document.

You can also access this document by selecting Help > Product documentation when you are logged in to HCL Marketing Software.