In HCL®
Contact Optimization, you
can perform a test run on a sample of your data so that you can assess
the performance of the optimization session quickly.
Procedure
-
Set the value for Test run sample percent.
- If you are using custom session settings, you can choose the number of customers to be included
in a test run by specifying the value for Test run sample percentage.
- If you are not using custom session settings, you can choose the number of customers to be
included in a test run by specifying the value in the configuration parameter, which is available at
Affinium|Campaign|partitions|partition1|Optimize|TestRun.
-
From the Summary tab of the Contact Optimization
session you want to run, click .
HCL
Contact Optimization begins optimizing a subset of the
proposed contact list. The test run sample percent that you selected defines the subset.
- Optional:
In the post-optimization flowchart in HCL
Campaign, you can extract the results of a
test run of a Contact Optimization session in the same way
you extract the results of a production run.
Results
On the Analysis tab, go to
Report run field, and the field reflects the
results on the
Contact Optimization session. The
transaction count before and after the test run is available for you to compare. The Analysis tab is
visible to the user after the run is complete.
Note: You cannot schedule a test run or use the
Acoopadmin tool to perform a test run.
In the post-optimization flowchart, extracting the results of a test run of a Contact Optimization session is the same as extracting the results
of a production run. After you click Optimized lists, under Select
ICO session, you can choose the corresponding Contact Optimization session and get the details of the test run.
By selecting an optimized list as input from the Extract table, you can view whether the data in the
OCT is from a production run or a test run. You can use one Extract process box for extracting the
results of a production run of one Contact Optimization
session and another Extract process box for extracting the test run results of the other Contact Optimization session as inputs to a mail list. There are
three values for the run information in an Extract table: production run, test run, or never run.
Never Run is only shown whenever a Contact Optimization
session was created, but has not been run.
