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HCL Contact Optimization User Guide
Contact Optimization provides documentation and help for users, administrators, and developers.
Generate a list of proposed contacts
The optimization process involves generating a list of proposed contacts in HCL® Campaign and sending these contacts to HCL Contact Optimization to produce optimized contacts.
Run the flowchart
After you configure the Optimize process, you can perform a production run of the flowchart in Campaign to populate the PCT.

Run the flowchart

After you configure the Optimize process, you can perform a production run of the flowchart in Campaign to populate the PCT.

About this task

The PCT gives Contact Optimization access to the list of contacts and offers in Campaign.

Note: Test runs of the flowchart or branch that contains an Optimize process do not populate the PCT.

For information about running a Campaign flowchart, see the HCL® Campaign User's Guide.