Unica Deliver License
Deliver license uses the Email Messages Sent record to calculate the usage. An Email Messages Sent is defined as:
Email Messages Sent
Email Messages Sent is a measuring unit by which the HCL Unica Deliver email usage can be obtained. Email Messages include any email sent through HCL Unica Deliver such as a transactional or an email sent in a batch.
An Email Message is an electronic communication sent through the HCL Unica Deliver. Sufficient entitlements must be obtained to cover the estimated number of emails to be sent during the contractual term specified in a Proof of Entitlement or Order. When actual usage is above or below the estimated usage, then renegotiation of the Order will be required at the time of renewal for the following term to account for any disparity. For more details, refer Deliver Service Description Document
Unica Deliver entitlement is calculated as:
- Emails sent using Deliver are tracked on a monthly/yearly basis.
- 1 email send using Deliver is counted as 1 entitlement.
- Users are entitled to 1 million Unica Deliver Email Message per month, that can be carried forward from one month to another within a year.
- Users are entitled to 12 M Unica Deliver Email Message every year.
- Five types of mails are counted are Production mails, Test mail, Schedule mails, Bounce mails and TMS.
Based on Partner models deliver licenses are of two types Referral and Reseller.
Partner Models (Referral vs Reseller)
- Referral Agreement (AKA Channel Partner)
- Customer signs directly with partner
- Price change notification communicated is exposed to directly with customer
- Preferred for deals were customer is exposed to price fluctuations to benefit from lowest possible prices.
- Minimum admin overhead in managing HCL price change in usage/billing systems.
- Minimises renewal conversations for intra-annum deals.
- Reseller Agreement
- Customer signs with HCL, Partner invoices HCL and HCL bill customer.
- Price changer notifications updated at term renewal time (annually).
- Preferred for deals were the customer prefers a single contract.
- Minor admin overhead for HCL in managing renewals.
- Part and price lists require periodic updates and maintenance.
- Allows HCL to offer price stability for an increase in price and a one stop shop contract for email / SMS.
- WhatsApp cannot be resold – WhatsApp customers can only be referred.
| Product | Type |
|---|---|
| Deliver_Email_Messages | HCL Owned |
| Deliver_SMS_Karix | Referral |
| Deliver_SMS_Twilio | Reseller |
| Deliver_SMS_RML_Channel | Referral |
| Deliver_SMS_RML_Reseller | Reseller |
| Deliver_Whatsapp_RML | Referral |
| Deliver_Litmus | Reseller |
| Deliver_Mailmonitor | Reseller |
| Deliver_ MX_Push | HCL Owned |
| Deliver_RCS | Reseller |
License for Litmus and Mailmonitor cannot be configured on the non-production environments. For Litmus each client preview will consume 52 licenses. Also, overdraft facility is not available for any of the resellers, litmus and mailmonitor. For resellers, Litmus and MailMonitor once the allocated entitlements are consumed user cannot use that feature.
RML SMS Reseller
DeliverMX Push