Unica Platform post-upgrade

Unica Platform application navigation URL points to the old base environment. You must change the navigation URL using the SQL script from the Platform system database and if the domain name is different from Source environment then update that as well in the database.

Procedure

  1. The URL of the start page that appears when each user log in to HCL Unica products has to be changed manually from the USM_PERSONALIZATION table.
  2. Check the following properties files from the source and destination Environment. Copy all the urls mentioned in the respective properties files from source to destination files.
    • Platform_Admin_URL.properties
    • Platform_Admin_View_Priv.properties
    • Platform_Admin_URL.properties
    • Platform_Admin_Scheduler_Scripts.properties
    • Platform_Admin_Scheduler_API.properties
  3. Perform UAT on Unica Platform application. Make sure all the functions are working correctly.
  4. If you configure the Platform login method differently than the Platform login method, ensure that it is correctly configured and creating the expected number of users. Then you can proceed to the next step and register licenses on your production server.