Introduction

You can use this document to set up an observability stack for HCL Unica using industry-standard tools such as OpenTelemetry Collector, Prometheus, and Grafana.

You can enable real-time monitoring, metric collection, and trace analysis for Unica deployments in a Kubernetes environment.

Additionally, by implementing this stack, administrators gain better visibility into system performance, API response times, and infrastructure health.

Observability Components

Component Purpose License Type License Details Link
OpenTelemetry Collector Collects and exports telemetry data (metrics, traces, and logs) from Unica components. Apache 2.0 OpenTelemetry License
Prometheus Scrapes metrics from exporters and provides a time-series database for monitoring. AGPLv3 Prometheus License
Grafana Visualizes metrics, logs, and traces using customizable dashboards. Apache 2.0 Grafana License