Creating requests

If you do not have permission to create a project yourself, you create a project request.

Before you begin

When adding a project request, note the following.

  • To request a project, you must create the request and then submit it.
  • To add a request you must have the appropriate security permission.
  • If you request a project, you are a requester. You then submit the request to a recipient for approval. After the recipient accepts the request, the recipient owns the project and is called the owner.

About this task

When you create a request, the pages in the wizard that you complete differ depending on the type of project you want to create. A typical request contains the following sections.

  • Summary information about the request.
  • Tracking information.
  • Attachments that are part of the request.

Procedure

  1. Select Operations > Projects.
  2. Click Add Request (Page with plus sign and question mark image).
    The Add Request dialog opens.
  3. Select a template for your request.

    Your administrator sets up project templates that correspond to the types of projects that your organization undertakes. To request a project that uses HCL® Marketing Operations-HCL Campaign integration features, you must select a campaign project template.

  4. Click Continue.
  5. Complete the Add Request wizard: supply values for required and optional fields.
    Each request identifies recipients to review and redraft or approve the request. If the template you selected allows these modifications, you can also:
    • Add recipients
    • Change recipient roles
    • Change the duration periods for responses
    • Change the sequence numbers that order request receipt and approval
    • Specify whether a response is required
  6. Click Next to access each page of the wizard.
  7. When you save the request, the system verifies that all required fields have a value. It also completes optional fields by supplying default values from the template when available. To save your request, use one of the following options.
    • Click Finish.
    • Click Save and Duplicate. The system saves the initial request and then uses the same information to create another request. The Summary tab displays for the duplicate request: edit the default name supplied for the duplicate and other fields as needed, then save that request as well.
    • Click Save and Return to List on any page.
  8. Submit the request to the first reviewer.

Results

When the last required recipient approves the request, HCL Marketing Operations creates the project.