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HCL Campaign Installation Guide
Use the installation roadmap to quickly find the information that you need for installing Marketing PlatformCampaignDistributed MarketingeMessageContact OptimizationInteractLeadsOpportunity DetectDigital Analytics for On PremisesCustomerInsightPredictiveInsightMarketing OperationsInteraction HistoryAttribution ModelerIBM® SPSS® Modeler Advantage Enterprise Marketing Management Edition.
About Marketing Platform utilities
This section provides an overview of the Marketing Platform utilities, including some details that apply to all of the utilities and which are not included in the individual utility descriptions.
The RCT script

The RCT script

Use this script to run and check the status of the Response and Contact Tracker (RCT).

This script is located in the bin directory under your eMessage installation. The eMessage directory is a sub-directory in the Campaign directory.

In UNIX™ or Linux™ environments run the script as rct.sh.

In Windows™, run the script from the command line as rct.bat.

Syntax

rct [ start | stop | check ]

Commands

start

Start the RCT

stop

Stop the RCT

Options

check

Check the status of the connection between the RCT and IBM® EMM Hosted Services.

Examples

To start the RCT on Windows.
rct.bat start
To stop the RCT on Windows.
rct.bat stop
In a Linux environment, to determine if the RCT is connected to IBM EMM Hosted Services.
rct.sh check
Depending on the status of your system, the output of this command might look like this:
```
C:\<EMM_HOME>\Campaign\eMessage\bin>rct check
Testing config and connectivity for partition partition1
Succeeded | Partition: partition1 - Hosted Services Account ID: asm_admin
```