How do I view and send encrypted mail?
IBM Traveler Companion allows Traveler users to view and send encrypted mail directly on their Apple device.The IBM® Traveler Companion application is used to read and send encrypted mail on Apple iOS devices. This application is available in the Apple application store and can be downloaded directly to the device using this store.
Currently, Traveler Companion allows the viewing and sending of encrypted mail, including forwarding or replying to encrypted mail. It does not support encrypted calendar invitations. For security reasons, Traveler Companion does not allow you to paste the contents of encrypted mail into other applications.
Traveler Companion is available from the Apple App Store. The simplest way to install it is to open the App Store on your device to search for Traveler Companion. Then install Traveler Companion from its store entry. IBM Traveler Companion is provided by IBM® at no cost.
- You must already have IBM Traveler mail support configured and
working on your Apple device. Note: You cannot use this application if you do not have a working IBM Traveler mail account on your device.
- Your Domino® administrator must update your IBM Traveler server to at least version 8.5.1.1 (8.5.2.3 or later is recommended). .
- You must have a copy of your Notes® ID file stored either in your mail file or placed in a vault by your Domino® administrator. If you must store your Notes® ID file in your mail file and are not sure how to do so, read the section "Uploading Your Notes® ID File".
Configuring Traveler Companion
If you launch Traveler Companion by tapping the Traveler Companion link in an encrypted mail and have not yet configured the settings, your server automatically configures based on information in the link. You can then supply the password and the encrypted mail downloads for viewing.
Option | Description |
---|---|
Server |
This field contains the
address of your IBM Traveler server, for example This field contains the datacenter of your IBM Traveler
service, for example |
User name |
The user name you use to connect to your IBM Traveler server. The IBM SmartCloud user name you use to connect to your IBM Traveler service. |
Password |
The password for your user name. The service passwords for your user name. |
Require SSL |
If this setting is configured to ON, IBM Traveler Companion does not download encrypted mail over an unencrypted connection. Do not change this setting unless you are instructed to do so by your IBM Traveler administrator. |
Allow invalid certificate |
If this setting is configured to ON, IBM Traveler Companion will not prompt you if there are server certificate problems (if the certificate has expired or is not signed by a trusted source, for example). These problems could indicate that the server has been compromised. Do not change this setting unless you are instructed to do so by your IBM Traveler administrator. |
Viewing and sending encrypted mail with Traveler Companion
You can use Traveler Companion to compose a new encrypted mail, or to reply to or forward an encrypted mail message from your device. To compose a new message, launch Traveler Companion and tap the New message icon. To reply to or forward an encrypted mail message, view the encrypted message in Traveler Companion, then tap the Respond icon. The original message will be appended to your new message when you touch the Send button.
Uploading your Notes® ID file
- From a computer with IBM® Notes® installed or where have
a copy of your Notes® ID file,
open a web browser to
http://yourserver/traveler
.Note: If your server is using SSL then open a web browser tohttps://yourserver/traveler
. - Select Manage the Notes® ID.
- Select Upload the Notes® ID.
- In the Notes® ID File field, enter the location of your Notes® ID file.
- In the Password field, enter your Notes® ID password.
- Select Upload Notes® ID.
Changing your passwords depending on the security policies of your organization
Depending on the security policies that your organization has in place, you may be required to change your passwords periodically. If your IBM Traveler password changes, you must change your IBM Traveler password in the Traveler Companion Settings panel.
- Open a web browser to
http://yourserver/traveler
, either from another computer or from your Apple device.Note: If your server is using SSL then open a web browser tohttps://yourserver/traveler
. - Select Manage the Notes® ID.
- Select Change the Notes® ID Password and follow the instructions.