How do I configure an account for HCL Traveler on a Windows™ tablet device?
There are several steps necessary to configure an HCL Traveler account on Windows™ tablet devices.
Before you can connect to an HCL Traveler server with your Windows™ tablet device, you must set up a Microsoft™ Exchange ActiveSync account on the device. This allows your Windows™ tablet device to communicate with the HCL Traveler server. There is no client software required. Supported applications connect to HCL Traveler using the Exchange ActiveSync protocol.
To create a mail account on a Windows 10 device, perform the following procedure:
- Select Mail tile on your device.
- Tap on the Settings icon.
- Select Accounts > Add account > Advanced setup > Exchange ActiveSync.
- On this panel, enter your mail address and password. In the User field,
enter your mail address again. In the Server field, provide the HCL Traveler
server URL (for example,
my.travelerserver.com). Add a descriptive account name in the Account name field. - Tap Sign In.
To create an account on a pre-Windows 10 device, perform the following procedure:
- On your device, select Mail Tile. Swipe on screen bezel to get the Charms menu. If you are using Windows 8.0, select Settings > Accounts > Add an account > Outlook. If you are using Windows 8.1, select Settings > Accounts > Add an account > Exchange.
- Do one of the following: If you are authenticating using internet credentials:
- Enter your mail address and password, then tap Show more details.
- Specify the server name (for example:
my.travelerserver.com). - Tap Sign in.
If you are authenticating with a Domino® user name:- Enter a dummy mail address and your correct password, then tap Show more details.
- Specify the server name (for example:
my.travelerserver.com). - Enter the Domino® user name
- Tap Sign in.