Home
Sametime Web Chat Client Guide
The Web Chat Guide contains information for accessing and using the HCL Sametime Web Chat client.
How do I
After you log in, you can exchange text chats with your chat partners and more.
Reacting to a chat message
You can react to a message with one of the available reactions.

Sametime Web Chat Client Guide
The Web Chat Guide contains information for accessing and using the HCL Sametime Web Chat client.
- What's new
  HCL Sametime and HCL Sametime Premium 12.0.2 provides many new features, enhancements and fixes to servers and clients. Additional releases to version 12.0.2 also provides updates to the product.
- System requirements
  The system requirements knowledge articles contains the latest system requirements information.
- Keyboard shortcuts and other accessibility features
  Accessibility features help users who have a disability, such as restricted mobility or limited vision, to use information technology products successfully. HCL® strives to provide products with usable access for everyone regardless of age or ability.
- About HCL Sametime
  You can find information about the installed HCL Sametime product on the About window.
- Logging in and out
  The administrator for your organization provides you with an URL to access Sametime Web Chat. Use your log-in credentials to gain access to chat.
- Using the PWA client
  You can install a PWA client to put a Sametime Web Chat client shortcut on your desktop. The shortcut allows you to access chat features from the installed app.
- Using the home page
- How do I
  After you log in, you can exchange text chats with your chat partners and more.
  - Setting your status
    Your online status includes your availability and status message. The top of the application menu displays this information . Tap your current status to make changes. Other logged-in Sametime users can see your online status.
  - Setting notifications
    You can define how you want to receive notifications for chats, announcements, and calls.
  - Configuring a mobile device for chats
    You can use your mobile device as your chat client using the QR code provided in the Settings menu.
  - Organizing contacts
    Add people to your contact list, give them nicknames, and organize them into groups.
  - Filtering chats
    Several predefined filters are available to sort chats.
  - Starting a chat
    You can start a chat with anyone within your chat community.
  - Starting a group chat
    You can start a chat with a group that is part of your contacts.
  - Inviting others to an existing chat
    If you are in a text chat with one chat partner, you can quickly invite someone from your contact list to join the chat. A chat with more than two chat partners is referred to as a group chat.
  - Reacting to a chat message
    You can react to a message with one of the available reactions.
  - Deleting chat messages
    You can delete chat messages no longer needed or sent in error, provided that the Sametime administrator allows that option. The default deletion time is twenty-four hours and one hour to undo the deletion. These values can be changed by the administrator.
  - Removing a participate from a group chat
    Members in a group chat can be removed by any participant within the group chat. When a member is removed, a message is displayed with the removed user name and the person who removed the member.
  - Sending an announcement
    You can send a message to all the online members of a group simultaneously.
  - Calling a contact
    You can call a contact or group from the chat window.
- Meetings
  If you are using HCL Sametime Premium, you can start and participate in Sametime meetings.
- Chat task reference
  This reference describes how to perform common Chat tasks.
- Notices

Reacting to a chat message

You can react to a message with one of the available reactions.

About this task

When you hover over a message, you can select one of the following reactions that is viewable by the message partner.

partner. Only one reaction can be selected, if a another reaction is selected it replaces the previous reaction. When multiple people react with the same reaction, the number of reactions is noted.