Troubleshooting in the UI Test perspective

You can find information about the issues or problems that you might encounter while working with HCL OneTest™ UI in the UI Test perspective. Details about issues, their causes and the resolutions that you can apply to fix the issues are described.

The troubleshooting issues are presented to you in the following table based on where or when you might encounter these issues:
Table 1. Troubleshooting issues: test runs

Problem

Cause

Solution
You are not able to run Web UI tests on a remote agent that runs on Linux because the browser fails to launch. Browser launch is prevented when the remote agent runs as root or sudo. To resolve this issue, you must perform the following steps after you have installed the remote agent:
  1. Stop the agent.
  2. Start the agent as the logged in user by performing the following steps:
    1. Open a terminal on Linux.
    2. Enter the following commands:

      /opt/HCL/HCLOneTest/Majordomo/

      sudo ./MDStop.sh

      ./MDStart.sh