CRFCN0473E

File read error

Permission to read and write the customization file is required

An Error Dialog box with the error ID and the message is displayed

  • Verify that the customization file located in C:\ProgramData\HCL\HOTUI\customization has read and write privileges.
  • Verify that the configuration directory is present in the C:\ProgramData\HCL\HOTUI\configuration.