Why are there no chats in my collaboration history?
If you have not chosen to save chats to your mail file, then no chats will appear in your collaboration history.
About this task
To save chats to your mail file, follow these steps:
Procedure
- In either HCL Notes® or a chat window, click .
- Click the plus sign (+) beside Sametime in the navigation pane.
- Click Chat History.
- Under Saving chat transcripts, for the Default action field, select Automatically save chats.
- Select Save to mail file and then select Notes.
- Complete the remaining fields.