User Not Found

Table 1. User Not Found while Logging into the Application
Track Description
Issue User Not Found while logging into the application
Modules Impacted Web Application
Probable Root Cause Issue with the User ID used for login
Resolution Steps
  1. Login to HCL BigFix CLM using the provider’s admin credentials.
  2. Go to Organization and then click User Management.
  3. Create a new user by clicking Add New.