HCL BigFix CLM Component Overview
HCL BigFix CLM has various service components to cater to respective responsibility. Each component has pre-requisites. Below table lists all the components, their roles and responsibilities and pre-requisites required for each component.
| Component Name | Description | Pre-requisites |
| HCL BigFix CLM Portal |
It comprises three sub-components:
This component requires HCL BigFix CLM database connectivity. |
IIS, HCL BigFix CLM Certificate, .Net Framework 4.8 |
| Job Listener |
It helps in the execution of HCL BigFix CLM jobs and interacting with different components internally. This is a window service. This component requires the HCL BigFix CLM database connectivity. |
HCL BigFix CLM Certificate, .Net Framework 4.8 |
| Sync Service | It is responsible for synchronization of the underlying infrastructure cloud resources. It supports vCenter, AWS, AzureRM, SCVMM 2012, GCP and Cisco Intersight. This is a self-hosted WCF service. | HCL BigFix CLM Certificate, .Net Framework 4.8 |
| Ad Sync Service | It fetches AD group user data. This is a self-hosted WCF service. | HCL BigFix CLM Certificate, .Net Framework 4.8 |
| Workflow Service | It triggers HCL BigFix CLM process workflow and notification service. This is a self-hosted WCF service. It requires HCL BigFix CLM database connectivity. | HCL BigFix CLM Certificate, .Net Framework 4.8, MSMQ/Rabbit MQ |
| Orchestrator | It helps in provisioning and automating other Tasks. This is a self-hosted WCF service. | HCL BigFix CLM Certificate, .Net Framework 4.8, PowerShell, Python 3.6 |
| ITSM executor | It helps in interacting with ITSM tools. Currently, it only supports ServiceNow and Remedy. It is a self-hosted WCF service and requires HCL BigFix CLM database connectivity. | HCL BigFix CLM Certificate, .Net Framework 4.8 |
| Health Monitor Service | It helps in monitoring the health of HCL BigFix CLM Components. It is a self-hosted WCF Service and requires HCL BigFix CLM database connectivity. | HCL BigFix CLM Certificate, .Net Framework 4.8 |
| Generic Task Executor | It helps with Private Cloud Billing, Data Purging and Cost Models Activation. This is a self-hosted WCF service and requires HCL BigFix CLM database connectivity. | HCL BigFix CLM Certificate, .Net Framework 4.8 |
| Billing Service | It enables Public Cloud Billing. This is a self-hosted WCF service and requires HCL BigFix CLM database connectivity. | HCL BigFix CLM Certificate, .Net Framework 4.8 |
| Performance Service | It is responsible for metering and Public Cloud advisory data collection. This is a self-hosted WCF service. | HCL BigFix CLM Certificate, .Net Framework 4.8 |
| Database | HCL BigFix CLM uses DB to store configuration and transactional data of request. | SQL Server 2016 Standard/Enterprise edition |