BigFix CLM End-User View
Requester Module
This module describes how a service requester requests different types of services including IaaS and PaaS.
A Requester is a business end-user who is consuming services of BigFix CLM. The
following are the actions that are performed through this module:
- Request service catalog items that are entitled to the user
- Manage their provisioned resources
- View reports
Note:
For detailed information about roles and other modules, please
refer to HCL BigFix CLM User guide.
BigFix CLM Benefits
- Reduce Costs
- Higher cost savings through Process standardization & Automation
- Provide visibility of usage of virtual assets & cost obligations to key custodians
- Optimize virtual asset utilization to avoid cost leakages
- Mitigate Risks
- Improve Performance and Fault Tolerance of systems and services through proactive advisories.
- Transform the process from Human driven to Automation driven and eliminate human error from the equation.
- Mitigate security related risks based on system driven suggestions
- Drive Efficiency
- Reduce VM provisioning cycle by up to 85%
- Achieve up to 50% faster deployment of services through Automation