Welcome
Getting Started
Welcome to the documentation for HCL CDP, where you can find information about how to install, maintain, and use this service.
Fixed Defects

Getting Started
Welcome to the documentation for HCL CDP, where you can find information about how to install, maintain, and use this service.
- About HCL CDP
  HCL Customer Data and Experience Platform (CDP) is a powerful, AI-driven platform that unifies customer data across channels to deliver real-time, actionable insights. Designed for enterprise scale, it enables hyper-personalized engagement, predictive analytics, and seamless integration with your existing MarTech stack.
- System Requirement and Compatibility
  System requirements and compatibility for HCL CDP. Also learn about the supported browsers and minimum resolution for the service.
- What's New in HCL CDP v26.1.0
  In this release, we've introduced some new features and changes to some existing features or functionality.
- Fixed Defects
- Known Issues
- Known Limitations
- Contact and Support
  Guidelines for Efficiently Resolving Issues with HCL Technical Support.
Installation
Learn more about HCL CDP installation and deploying core components of the product.
Administration
Learn about how to configure, manage, and maintain HCL CDP environments. It includes details on system setup, user management, permissions, integrations, and troubleshooting, ensuring seamless operation and efficient deployment of your continuous delivery processes.
Working with System
This section describes the Data Pipeline for streamlined data flow, leveraging Customer One View for unified profiles, and orchestrating campaigns to drive targeted engagement.
Insights and Actions
This section details unify real-time dashboards and AI-driven intelligence to transform data into impactful outcomes.
Integrations
HCL CDP comes with predefined APIs like get profile and data ingestion APIs.
Settings
This section allows configuring product label, setting frequency caps, and so on.
System Data Model

Fixed Defects

The following table lists the defects fixed in this release 26.1.0:


Fixed Issues	Description
HMA-409031	Removed the Connected Channels section from the Segment Details page for segments sourced from Funnels to prevent user confusion.
HMA-409026	Resolved an issue where the Enable/Disable toggle was unresponsive for segments created through the Funnel module.
HMA-409021	Hidden non-functional filter icons in the Funnel Event selection UI to improve the user interface experience.
HMA-412754	Updated the Engagement Dashboard to remove unnecessary Compare Metrics and corrected data alignment for active and targeted users.
HMA-409922	Fixed a data population error where Product Holding and Closed Product information failed to display in the Customer One View (COV) section.
HMA-398256	Resolved an issue where the MAXAI button was not clickable onCDP pages within the platform.
HMA-397793	Fixed a conflict between the CDP "Need Help" option and theplatform-level help menu.
HMA-398312	Corrected UI alignment and text color issues within the combinedchart visualizations.
HMA-398313	Fixed layout issues on the Dashboard Listing page, including mis-placed menus and button states.
HMA-391505	The Live Events service must be manually restarted to view Live Events when using the JSSDK.