Home
IBM® mail support for Microsoft™ Outlook (Administering)
IBM® mail support for Microsoft™ Outlook allows your users to access their IBM Notes® mail with an Outlook client. First, install and configure IBM Traveler on the IBM Domino® server. Then deploy the client software in your environment.
Deploying the IBM® mail add-in client
After you configure the IBM® Traveler server, you can deploy the IBM mail support for Microsoft™ Outlook add-in client.
Configuring and managing clients with the IMSMO protocol
Installing the IBM mail support for Microsoft Outlook (IMSMO) add-in registers the IMSMO protocol. This application protocol provides a way to configure and manage IMSMO clients outside of the standard Outlook user interface.

IBM® mail support for Microsoft™ Outlook (Administering)
IBM® mail support for Microsoft™ Outlook allows your users to access their IBM Notes® mail with an Outlook client. First, install and configure IBM Traveler on the IBM Domino® server. Then deploy the client software in your environment.
- Features and limitations
  The following tables call out notable features and feature limitations in the current release of IBM® mail support for Microsoft™ Outlook. IBM mail support for Microsoft Outlook add-in includes functionality beyond what Microsoft Outlook offers natively.
- System requirements
  This topic describes the server requirements for IBM® mail support for Microsoft™ Outlook (IMSMO).
- References to Traveler
  IBM® mail support for Microsoft™ Outlook (MSMO) leverages IBM Traveler to allow Domino® and Microsoft Outlook to communicate. Therefore there may be references to Traveler procedures and commands in this documentation.
- Configuring Traveler for use with Outlook
  After installing the Traveler server, configure it for use with IBM® mail support for Microsoft™ Outlook (IMSMO).
- Deploying the IBM® mail add-in client
  After you configure the IBM® Traveler server, you can deploy the IBM mail support for Microsoft™ Outlook add-in client.
  - Configuring and managing clients with the IMSMO protocol
    Installing the IBM mail support for Microsoft Outlook (IMSMO) add-in registers the IMSMO protocol. This application protocol provides a way to configure and manage IMSMO clients outside of the standard Outlook user interface.
    - Using the add_account command
      The IMSMO protocol add_account command creates a new Outlook profile with a configured IMSMO account. Call the command from a web browser for one-click account creation. Call from Microsoft Windows explorer to deploy accounts for multiple users.
    - Using the set_config command
      The IMSMO protocol set_config command changes configuration properties related to logging and mail syncing for logged-in users.
  - Creating a Group Policy Object to deploy the Domino SSL certificate
    In order for Microsoft™ Outlook and the IBM® mail add-in to work correctly with IBM Domino®, it is important that the Domino server's SSL certificate is trusted by the client.
  - Using the Microsoft™ Office Customization Tool
    The Microsoft™ Office Customization Tool is available to anyone who has purchased a volume license of Microsoft Office, simply by running the Office setup.exe file with the flag /admin. This tool is used to customize the installation of Office for users' computers.
- Troubleshooting common user issues
  This topic describes troubleshooting tips, and offers solutions as available.

Configuring and managing clients with the IMSMO protocol

Installing the IBM mail support for Microsoft Outlook (IMSMO) add-in registers the IMSMO protocol. This application protocol provides a way to configure and manage IMSMO clients outside of the standard Outlook user interface.

To call the protocol, use URLs prefaced with the imsmo: protocol prefix. Add the command to be run after the prefix followed by URL-encoded key and value pairs. The following example calls the add_account command to create an Outlook profile that enables the user Samantha to connect to the mail server:

imsmo:add_account?server=mail.example.com&profile=IBM&email=samantha%40mail.example.com&display=Samantha

Users can run a command by clicking a URL from a web browser. They can also run a command from Windows explorer if explorer calls the URL, for example:

explorer "imsmo:add_account?server=mail.example.com&profile=IBM&email=samantha%40mail.example.com&display=Samantha"

Parameter format

Parameters are passed as the query string of the URL and parameter values must be URL-encoded. Parameters are case-sensitive.

Note: Spaces must be encoded as %20 and not +.

Logging

Calling the IMSMO protocol creates a log in the %temp%\IBM_Mail_Sync folder that starts with rundll32. Logging follows the same fidelity as general IMSMO logging.