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Welcome to the HCL Domino 11.0.1 documentation
Welcome to the HCL Domino® 11.0.1 documentation. Here administrators can find information about planning, installing, configuring, and administering Domino 11.0.1.
Administering
This documentation provides information about the administration tools for managing and monitoring servers and databases.
Monitoring
This section describes how to use the tools and features that help you monitor a Domino® system.
Domino® domain monitoring (DDM)
Domino® domain monitoring (DDM) provides one location in the Domino Administrator client that you can use to view the overall status of multiple servers across one or more domains, and then use the information provided by DDM to quickly resolve problems.
Specifying ACL settings and roles in the DDM database
Several of the actions that you can perform while you maintain the Domino® Domain Monitor database (DDM.NSF) require that an administrator have a specific minimum level of access assigned in the ACL for DDM.NSF. Additionally, some activities require that a specific minimum level of access and a specific role be assigned.

Welcome to the HCL Domino 11.0.1 documentation
Welcome to the HCL Domino® 11.0.1 documentation. Here administrators can find information about planning, installing, configuring, and administering Domino 11.0.1.
- Translated documentation
  The HCL Domino 11.0.1 documentation is currently available in the following languages.
- What's new in Domino® 11?
  Learn about all of the new features for administrators in HCL Domino® 11.
- Overview
  Welcome to HCL Domino® Administrator Help.
- Domino trial
  A trial version of HCL Domino® 11.0.1 is available free of charge.
- Installing
  Use this documentation to install the HCL Domino® server and subsequently deploy the HCL Notes®client.
- Planning
  Use this topic as an overview of planning task.
- Configuring
  Use this information to configure your network, users, servers (including Web servers), directory services, security, messaging, widgets and live text, and server clusters.
- Securing
  This section describes security features, including execution control lists, IDs, and SSL.
- Administering
  This documentation provides information about the administration tools for managing and monitoring servers and databases.
  - Administration tools
    Topics in this section describe the tools you can use to administer a Domino® server.
  - Monitoring
    This section describes how to use the tools and features that help you monitor a Domino® system.
    - Monitoring the Domino® system
      You can monitor system activity and platform use using one of three tools -- the Domino® Administrator, the Web Administrator, or the server console.
    - Server Health Monitor
      You can monitor and troubleshoot performance issues using a number of different tools.
    - Domino® domain monitoring (DDM)
      Domino® domain monitoring (DDM) provides one location in the Domino Administrator client that you can use to view the overall status of multiple servers across one or more domains, and then use the information provided by DDM to quickly resolve problems.
      - DDM probes
        Domino® has a default set of DDM Probe documents that are shipped with the product.
      - Maintaining DDM Probes
        Use the procedures in this section to view, modify, and delete Probe documents, and to enable and disable probes.
      - DDM server collection hierarchy
        DDM probes run on a server and report events to the Domino® Domain Monitor database (DDM.NSF) that is on that server. Rather than visit every Domino Domain Monitor database on every server to review the probe results, create a DDM server collection hierarchy and have the data aggregated to a few servers.
      - Managing the DDM server collection hierarchy
        You use the Monitoring Configuration database (EVENTS4.NSF) to manage a DDM server collection hierarchy.
      - Domino® Domain Monitor database
        The Domino® Domain Monitor database (DDM.NSF) contains event information that is reported by DDM probes as well as event information reported by other checks that are built into Domino for DDM. Those checks include event generators; new checks that run as part of specific server tasks, such as the router or replicator; and checks that generate events in previous Domino releases and that have now been modified to report into DDM with additional information.
      - Specifying ACL settings and roles in the DDM database
        Several of the actions that you can perform while you maintain the Domino® Domain Monitor database (DDM.NSF) require that an administrator have a specific minimum level of access assigned in the ACL for DDM.NSF. Additionally, some activities require that a specific minimum level of access and a specific role be assigned.
      - Viewing events in the Domino® Domain Monitor database
        Use the Domino® Domain Monitor database (DDM.NSF) to view events sorted by severity, type, server, date or assignment. You can also view open events, recent events or all events simply by clicking a tab in these views.
      - Event-related documents
        When an event occurs, an Event Report is generated. Information in the Event Report is obtained from other sources or documents.
      - Maintaining the Domino® Domain Monitor database
        You can manage events from the Domino® Domain Monitor database. See the related topics for procedures for managing events from DDM.
      - Using HCL Sametime® in the Domino® domain monitor database
        You can initiate an HCL Sametime® chat with another DDM administrator from the Domino® Domain Monitor (DDM) user interface.
      - Filtering events in DDM
        Create and use DDM filters to control which events are collected and then stored in DDM.
    - The Domino® SNMP Agent
      The Domino® SNMP Agent enhances the monitoring and control features of Domino by enabling third-party management stations, which use industry standard SNMP, to manage aspects of the Domino server.
    - Overview of server maintenance
      As a Domino® administrator, a major part of your job is maintaining each server that you administer.
    - Tools for mail monitoring
      Domino® provides three tools that you can use to monitor mail. Message tracking allows you to track specific mail messages to determine if the intended recipients received them. Mail usage reports provide the information you need to resolve mail problems and improve the efficiency of your mail network. Mail probes test and gather statistics on mail routes.
    - Monitoring directory assistance
      You can monitor directory assistance by using Show Xdir command to display information about all the directories a server uses for directory services. You can also view directory assistance statistics.
    - Monitoring databases
      You can monitor database activity, replication, and document deletions.
    - Monitoring a cluster
      Domino® provides several ways to find out what is happening in a cluster and make adjustments to keep the cluster running smoothly and efficiently, so that no server is overloaded. You can monitor failover, workload balancing, and cluster replication to see how efficiently the cluster is running.
    - Monitoring slow or unresponsive servers with the Domino® Diagnostic Probe
      Use the Domino® Diagnostic Probe (DDP), a Java™ utility provided by Support, to monitor servers that have been intermittently slow or unresponsive. The probe is a Java process (dbopen.jar) that runs in the background. The utility probes a specific Domino server over time by invoking database open transactions. If the probe detects a slow response, it will invoke Notes® System Diagnostic (NSD) to gather diagnostic data. This data is used by Support to troubleshoot and determine the cause or causes of the performance degradation.
    - Monitoring quality of service
      Quality of Service, or QoS, is designed to react to the general operation of a Domino® server in order to keep that server functioning reliably and always available. If QoS detects that a server is not responding or hung, QoS probing can be configured to email an administrator about the problem and/or automatically terminate the server and restart it. QoS log information can also be useful for analysis by Support.
    - Understanding Quality of Service (QoS) behavior and logging
      This topic covers details of QoS including server and server controller behavior during kill events, failover trigger, and log file content.
  - Managing servers
    Manage Domino® servers by performing any of these tasks.
  - Managing databases
    Topics in this section describe how to set up and manage Domino® databases.
- Tuning
  Use this information to improve HCL Domino® server, Domino Web server, and messaging performance through the use of resource balancing and activity trends, Server.Load commands, advanced database properties, cluster statistics, and the Server Health Monitor.
- Troubleshooting
  This section describes how to find and solve problems with HCL Domino® server and Administrator client.
- Notices

Specifying ACL settings and roles in the DDM database

Several of the actions that you can perform while you maintain the Domino® Domain Monitor database (DDM.NSF) require that an administrator have a specific minimum level of access assigned in the ACL for DDM.NSF. Additionally, some activities require that a specific minimum level of access and a specific role be assigned.

Table 1. ACL settings and roles
Action	Minimum access and required roles
Read Event documents	Read access
Add comments to your own events	Author access
Add comments to another administrator's events	Editor access
Assign or reassign your own events	Author access and the [Assign Events] role
Assign or reassign events regardless of owner	Editor access and the [Assign Events] role
Change state of your own events	Author access and the [Change State] role
Change state of event regardless of owner	Editor access and the [Change State] role