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IBM® Domino 10.0.1 Documentation
Welcome to the IBM® Domino 10.0.1 Administrator Help.
Configuring
Use this information to configure an IBM® Domino® network, users, servers (including Web servers), directory services, security, messaging, widgets and live text, and server clusters. Also use this information to set up IBM iNotes® on a server using Domino Off-Line Services (DOLS).
Configuring messaging
This section provides an overview of messaging and describes how to set up mail routing, how to set up and customize mail servers, and how to track mail.
Customizing mail
After you set up basic mail routing, you can customize the IBM® Domino® messaging system to improve performance and meet the specific needs of your organization.
Setting inbound and outbound MIME and character set options
You can control how servers convert MIME items and international character sets for inbound and outbound messages by specifying options on the Configuration Settings document.
Configuring how Domino® converts inbound MIME messages to Notes® rich-text
Inbound conversion options apply to messages received over SMTP in MIME format, which must be converted to IBM® Notes® rich-text format. Conversion to Notes rich-text format is necessary when the storage preference for the recipient's mail file is set to Notes rich-text format.

IBM® Domino 10.0.1 Documentation
Welcome to the IBM® Domino 10.0.1 Administrator Help.
- What's new in IBM® Domino® 10?
  Learn about all of the new features for administrators in IBM® Domino® 10.
- Overview
  Welcome to IBM® Domino® Administrator Help.
- Installing
  Use this documentation to install the IBM® Domino® server and subsequently deploy the IBM Notes® client.
- Planning
  Use this topic as an overview of planning task.
- Configuring
  Use this information to configure an IBM® Domino® network, users, servers (including Web servers), directory services, security, messaging, widgets and live text, and server clusters. Also use this information to set up IBM iNotes® on a server using Domino Off-Line Services (DOLS).
  - Configuring a network
    This section presents the planning concepts and setup procedures necessary for a successful IBM® Domino® deployment over a network. It provides information on network protocols from a Domino perspective but does not attempt to provide general network information.
  - Configuring users and servers
    Topics in this section describe how to set up users and servers.
  - Editing the NOTES.INI file
    You should rarely, if ever, need to modify a server's or client's NOTES.INI file. The NOTES.INI file contains many settings that Domino® and Notes® rely on to work properly. An accidental or incorrect change may cause Domino or Notes to run unpredictably. Therefore, you should edit the NOTES.INI file only if special circumstances occur or if IBM® Support Services recommends that you do so.
  - Configuring directory services
    This section describes how to plan, set up, and use IBM® Domino® directory services.
  - Configuring messaging
    This section provides an overview of messaging and describes how to set up mail routing, how to set up and customize mail servers, and how to track mail.
    - The Domino® mail router
      The Domino® mail router (the Router) is a special server task responsible for the delivery and transfer of the messages in MAIL.BOX. Delivery refers to moving messages from MAIL.BOX into a local mail file or database; while transfer refers to sending messages from MAIL.BOX across the network to another server.
    - The POP3 service
      POP3 (Post Office Protocol Version 3) is an Internet mail protocol that allows a user running a POP3 client -- for example, the Notes® POP3 client, Eudora Pro, or Microsoft™ Outlook Express® -- to retrieve mail from a server that runs the POP3 service. You can set up a Domino® server to run the POP3 service. The Domino server receives and stores mail for POP3 users, who can then connect to the server to retrieve their mail.
    - The IMAP service
      The Domino® server supports the Internet Mail Access Protocol (IMAP4rev1), defined in RFC 2060, for reading mail. The Domino IMAP service lets users with IMAP mail clients access mail files on a Domino server. The IMAP service differs from the POP3 service in that users are not required to download messages to a local computer to read and manipulate them. Users can work with messages over the network, while the messages remain on the server.
    - Customizing mail
      After you set up basic mail routing, you can customize the IBM® Domino® messaging system to improve performance and meet the specific needs of your organization.
      - Controlling messaging
        After you set up basic mail routing, use IBM® Domino® administrative controls to customize the messaging system to your environment. Using the Domino Administrator and other tools you can change settings that affect routing performance, protect the system from unauthorized use, schedule message transfer, and ensure efficient use of network bandwidth and storage space.
      - Controlling message delivery
        Message delivery occurs when the Router deposits a message in the recipient's mail file. You can control how the Router behaves when delivering messages to mail files on the IBM® Domino® server.
      - Specifying a reverse-path setting for forwarded messages
        You can specify how the router handles messages that are forwarded by a user mail rule send copy to action. By default, delivery status reports (DSNs) are requested not to be sent to the email account that forwards the message by setting a null reverse-path. This can cause some spam filters to reject the message.
      - Setting server mail rules
        You can create content filtering rules for that define actions to take on certain messages. When a new message that meets a specified condition is deposited in MAIL.BOX, Domino® automatically performs the designated action. Possible actions include journaling a message, moving it to a database, refusing to accept or deliver a message, changing the routing state of a message, or stopping the processing of subsequent rules. Rule conditions are based on content in the message headers or in the message body.
      - Enabling scheduled messages
        IBM Domino® 10 mail servers support the scheduled delivery of mail messages. For example, a user can compose a message on a weekend and schedule it to be sent during the work week.
      - Setting up message recall
        Message recall provides Notes® client users with the ability to recall mail messages after they are sent. This feature is useful when a Notes client user has accidentally clicked Send and then needs to retract the message in order to complete or modify the message content.
      - Customizing message transfer
        You have many options when controlling the transfer of messages between servers in your IBM® Domino® system.
      - Customizing Notes® routing
        To customize IBM® Notes® routing in your organization, you can xchedule routing for optimal efficiency, change the routing cost of connections between IBM Domino® servers, and restrict mail routing based on Domino domains, organizations, and organizational units.
      - Customizing SMTP Routing
        If you enabled SMTP routing, you can customize it by stopping and starting the SMTP service, changing the inbound and outbound SMTP port settings, restricting inbound SMTP routing, restricting outbound SMTP routing, and specifying inbound and outbound MIME settings.
      - Setting up and using message disclaimers
        Message disclaimers are notices -- usually short text blocks -- that are added to email messages. They are often used by organizations in an attempt to protect the organization's legal interests. For example, message disclaimers can be used to limit an organization's exposure to vicarious liability, that is, to limit the organization's responsibility for the actions of its employees. This type of disclaimer informs the message recipient that the organization is not responsible for anything written by the author of the message.
      - Mail journaling
        By default, after the Notes® Router processes a message, it does not retain a copy of the message. That is, after ServerA successfully sends a message to ServerB, the Router on ServerA deletes the message from its MAIL.BOX database. Likewise, when ServerB successfully transfers or delivers the message to the next server on the routing path, the Router on ServerB removes the message from its MAIL.BOX database.
      - Setting inbound and outbound MIME and character set options
        You can control how servers convert MIME items and international character sets for inbound and outbound messages by specifying options on the Configuration Settings document.
        Enabling Domino® to process return receipts for SMTP messages
        When an Notes® mail user sends a message to another Notes user and selects the Return Receipt delivery option, the mail client adds the Notes ReturnReceipt item to the message. The ReturnReceipt item on a Notes mail message prompts the recipient's Notes client to generate a notification (the receipt) to the sender when the recipient opens the message.
        Setting the primary and secondary character set groups
        In the text parts of a MIME message, character set tags, such as US-ASCII or EUC-KR (Korean), specify how Domino® interprets the text data and renders it into recognizable characters. The value that represents a character in one character set can represent a different character in another character set.
        Language codes supported in Notes® and Domino®
        The following table lists each character set group supported in Notes® and Domino® together with the character set language codes and encoding types for that group. Where multiple language codes or encoding types may be used for a given character set group, the default code and encoding for the group are listed first. For each character set group, the default character set language code and encoding are the same for message bodies and headers unless otherwise indicated.
        Specifying outbound MIME conversion options
        If a server sends or receives messages in MIME format, you can set options to control how Domino® converts outbound Notes® rich-text messages into MIME for sending over SMTP.
        Configuring how Domino® converts inbound MIME messages to Notes® rich-text
        Inbound conversion options apply to messages received over SMTP in MIME format, which must be converted to IBM® Notes® rich-text format. Conversion to Notes rich-text format is necessary when the storage preference for the recipient's mail file is set to Notes rich-text format.
        Setting font and message options for languages
        A single Domino® SMTP server can handle inbound and outbound messages in any language group or character set, including double-byte character sets. For each character set group, for example, Simplified Chinese, Domino provides default settings that control how servers convert messages in that character set group from Notes® rich-text format to MIME and vice-versa. You can change the default settings to customize conversions for specific languages.
        Setting advanced inbound MIME options
        Set advanced inbound MIME options to control how servers process certain address headers and how servers decipher messages using undefined or incorrectly defined character sets.
        Setting advanced outbound MIME options
        Outbound MIME settings apply to messages sent over SMTP to another host. They do not apply to messages delivered to local mail files on the server or messages transferred over Notes® routing.
        How Domino® handles Macintosh attachments in inbound messages
        For inbound messages, Domino® supports AppleSingle, AppleDouble, and BinHex attachment encoding.
        Configuring outbound Internet mail to use RFC 822 phrase-part address format
        RFC 821 defines the standard convention for naming mailbox addresses as "user@domain" or more broadly, "Localpart@Domainpart". This format has come to be known as RFC 821-style addressing. Subsequently, RFC 822 specified a format for a more human-readable Internet address, which adds a phrase part, also known as a friendly name or display name, before the actual address. Phrase-style addresses use the form "Phrase" <localpart@domainpart>; an optional display name indicates the name of the recipient for display to the user of a mail application, for example, "John Jones" <JJones@renovations.com>.
        Mapping MIME types to file extensions
        Domino® uses File identification documents in the Domino Directory to associate file types and their file name extensions with MIME types and subtypes.
      - HTML rendering for mail
        By default, HTML-formatted mail messages -- for example, mail newsletters -- are rendered using these browsers. The default use of these browsers ensures that HTML-formatted emails are readable and appear to the recipient as the sender intended. Note that such rendering is for reading only. If a user edits an HTML-formatted mail message or forwards or replies to one, the new mail message is rendered using the Notes® embedded browser, and may not retain all of the original HTML formatting.
  - Configuring iNotes®
    IBM® iNotes® (previously IBM Domino® Web Access) provides IBM Notes® users with browser-based access to Notes mail and to Notes calendar and scheduling features. Administrators specify mail policy and security policy settings as well as notes.ini file settings to complete the full implementation of IBM iNotes.
  - Configuring Web servers
    This section describes how to set up the IBM® Domino® Web server, the Domino Web Navigator, and other Web servers such as IBM HTTP.
  - Setting up a cluster
    Setting up a cluster includes the tasks of creating and verifying that it is working correctly, and then setting up user access, mail, replications, size quotas, directory assistance, roaming, web navigation, and use of a private LAN in the cluster.
- Securing
  This section describes IBM® Domino® security features, including execution control lists, IDs, and SSL.
- Administering
  This documentation provides information about the administration tools for managing and monitoring IBM Domino® servers and databases.
- Tuning
  Use this information to improve IBM® Domino® server, Domino Web server, and messaging performance through the use of resource balancing and activity trends, Server.Load commands, advanced database properties, cluster statistics, and the Server Health Monitor.
- Troubleshooting
  This section describes how to find and solve problems with IBM® Domino® server and Administrator client.
- Glossary

Configuring how Domino® converts inbound MIME messages to Notes® rich-text

Inbound conversion options apply to messages received over SMTP in MIME format, which must be converted to IBM® Notes® rich-text format. Conversion to Notes® rich-text format is necessary when the storage preference for the recipient's mail file is set to Notes® rich-text format.

Before you begin

Make sure you already have a Configuration Settings document for the server(s) to be configured.

Procedure

From the IBM® Domino® Administrator, click the Configuration tab and expand the Messaging section.
Click Configurations.
Select the Configuration Settings document for the mail server or servers you want to administer, and click Edit Configuration.
Click the MIME > Conversion Options > Inbound tab.
For the field Use character set auto-detection if message has no character set information, choose one of the following, and then click Save & Close:
- Yes - Domino® examines the text of inbound messages to determine the character set if it is not specified in the message. Select this option if your site routinely receives non-MIME messages that are encoded in character sets other than ASCII. Provides the most accurate rendering of the original character information, but slows performance.
- No - (default) Character set auto-detection is disabled.
reload the routing configuration to put the new setting into effect immediately. Otherwise, the change takes effect after the next Router configuration update.